Accommodation Specialist

Accommodation Specialist

The next part of your journey is right around the corner with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

This position serves as the first point of contact for employees requesting a job accommodation in support of a qualifying disability that might be limiting their ability to perform the essential functions of the job. Helps employees regarding accommodation requests of simple to complex scope. Assesses and triages the requests and provides guidance to employees while ensuring a frustration-free experience.

Develops accommodation suggestions for employer's approval. Consults with employers about accommodation options, processes, correspondence, and problem solving for issues. Attends status meetings with employers.

Individuals in this role have exceptional communication and organizational skills, superior attention to detail, an ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect at The Standard.

Principal Duties & Responsibilities :

• ADA Acumen : Provide subject matter expertise by demonstrating a high level of understanding of the ADAAA law and guidelines established by the EEOC, articulating the purpose of the ADA and provide an overview of the law for employees and employers.
• Case Management : Provide expert and timely case mgmt. for ADA claims using a strong understanding of ADA case management processes and guidelines for cases of simple to moderate complexity.
• Employee Interaction : Fosters trust and rapport with employees through case mgmt. with the intention to create accommodation options to support employees' return to work or stay at work.
• Employer Interaction : Provide account management and subject matter expertise to employers for ADA claims needs, offering guidance on ADA laws, claims processes, systems, case reviews, process questions, or other customer service issues.

Skills and Background You'll Need :

Key Behaviors of a Successful Candidate :

Why Join The Standard?

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range : $64,250.00 - $94,000.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action / Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.