Senior Director, Marketing
Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortmentall at an accessible price point.
Salary Range : $200,000-$230,000 base + equity
Based in New York, the Senior Director of Marketing will report to the CEO and lead our full-stack marketing function. This includes brand marketing, product and retail marketing, and e-commerce growth. You will manage a team of experienced marketers, oversee both paid and organic channels, and ensure that campaigns, launches, and customer experience are aligned to strategic business goals.
This is a highly cross-functional role, requiring deep collaboration with Merchandising, Retail Operations, and Finance. The ideal candidate is an operator who combines strong creative instinct with a clear grasp of planning, execution, and performance metrics.
Key Responsibilities
Lead the marketing strategy across brand, digital, and in-studio channels
- Own the integrated marketing calendar and ensure alignment with product launches, retail moments, and promotional goals
- Define goals, priorities, and measurement frameworks for all marketing-led initiatives
- Maintain consistency of voice and creative standards across all touchpoints
Manage and develop a high-performing marketing team
Oversee senior marketers across brand, product / retail marketing, and e-commerceProvide clear direction, feedback, and development pathways for team membersSet and manage team operating rhythms, including planning, execution, and reportingOwn and optimize core marketing channels
Guide strategy and execution for paid media, email / SMS, influencer, content, social, and site merchandisingEnsure strong channel performance through regular review of KPIs and vendor outputDrive alignment between organic and performance channels to support growthPartner cross-functionally to drive business outcomes
Collaborate with Merchandising, Retail, and Finance to plan campaigns, launches, and promotionsLead marketing inputs into company planning, OKRs, and business reviewsEnsure marketing activities support both near-term sales and long-term brand healthManage budgets and performance reporting
Allocate spend across brand and performance channels in line with business prioritiesTrack weekly and monthly performance metrics; use insights to inform strategy and shift tactics as neededOwn marketing forecasting in partnership with Finance and E-CommTools We Use
CRM & Email / SMS : KlaviyoE-Commerce : ShopifyPaid Media : Meta Ads Manager, Google AdsAnalytics : Google Analytics, LookerCX & Engagement : Zendesk, Loop Returns, YextCreative & Workflow : Figma, Notion, AsanaSurvey & Feedback : DelightedRequirements
10+ years of marketing experience in high-growth consumer, retail, or e-commerce environments3+ years of people leadership experience, including direct management of senior-level reportsProven success building and executing integrated marketing strategies across brand, product, and digitalDeep experience with multi-channel execution : organic social, paid media, influencer, email / SMS, retail marketingStrong understanding of digital performance and attribution; able to adjust channel mix based on ROIDemonstrated experience managing creative development across in-house and external partnersFamiliarity with marketing automation, e-commerce, and analytics tools (see above)Experience driving lifecycle and retention programs including segmentation, re-engagement, and list growthComfortable managing budgets and reporting across a complex channel landscapeStrong cross-functional collaborator with a bias toward clarity, action, and accountabilityOwner's mindset with sound judgment, creative instincts, and operational rigorBenefits & Perks
Flexible Work Environment (3 days in office, 2 days work from home)Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits)Access to Mental Health and Work / Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)Voluntary Life InsuranceHealth and Commuter Tax-Advantaged AccountsStock Options in connection with the Company's Equity Incentive Plan401(k) Retirement Savings PlanPaid Time Off, Paid Safe & Sick Leave, and Paid Parental LeavePaid Sabbatical After 4 Years of ServiceExclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!)Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!