Automotive Fleet Regional Performance Manager
CaliberLewisville, TX, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProvide effective coaching and feedback to field operations at various levels. Excellent multitasking skills and ability to thrive in a fast-paced environment. Advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Possession of a valid driver's license and eligibility for coverage under Caliber's insurance policy (not listed as an excluded driver). Competency in CCC1 or other collision estimating systems. Minimum of 5 years' experience in the collision or repair industry Prior experience in a leadership or mentor role
Service Center
CSCS TX
Role and Responsibilities
- Evaluate key metrics and KPIs for multiple partnerships utilizing internal reporting dashboards or other methods as required to identify center performance.
- Create performance improvement plans, and business action plans focused on enhancing the center level results meeting required KPIs & SLAs for each partner.
- Actively problem solve, supporting partnership escalations flagged throughout the day-to-day operations.
- Collaborate closely with operational leadership to identify areas of opportunity and implement operational improvements.
- Possess comprehensive knowledge of collision center operations including administrative procedures, billing processes and other functions facilitated within the Collision centers.
- Help develop and facilitate training materials during program launch and support change management initiatives as needed.
- Contribute to driving operational consistency by implementing quality assurance measures and conducting regular touchpoints with centers and external partners.
Qualifications and Education Requirements
serp_jobs.job_alerts.create_a_job
Fleet Manager • Lewisville, TX, US