Sales Manager

The Sales Manager position is responsible for strategically soliciting and developing new group business and corporate accounts, maintaining excellent rapport with existing accounts and successfully promoting the hotel to the new corporate relationships outside of the immediate community.

Through proactive and reactive sales efforts, the Sales Manager is responsible for meeting and exceeding sales goals. This position will focus on sales plan and strategy, client development, managing key relationships, identifying new target markets and sales productivity with the goal of meeting and exceeding revenue goals. Additionally, the Sales Manager will be responsible for identifying key market trends and industry best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following :

The Sales Manager, reporting to General Manager, will be responsible for identifying new business with a focus in group sales business, re-soliciting existing group and corporate accounts for group needs, developing customer relationships and maximizing revenue and becoming familiar with all accounts in his / her market segments. The Sales Manager is also responsible for prospecting and closing on assigned accounts / territories to positively impact hotel revenues.

Responsibilities include but are not limited to :

• Responsible for generating top line revenue to meet or exceed budget expectations within the group business market
• Soliciting, prospecting, qualifying leads and identifying new corporate accounts and clients from cold calls, sales blitzes, and other sources
• Developing and maintaining an active and visible position in the local community
• Networking and providing outstanding customer service orientation that will contribute to the development of new accounts and of enthusiastically satisfied guests
• Solicitation of accounts in assigned markets, proactively manage all aspects of the sales process including sales presentation, proposal generation and contract negotiation, to yield maximum revenue
• Ensures the integrity of key account / key prospect database and monitors staff input for accuracy, thoroughness and coverage of local area
• Prepares weekly, monthly, quarterly and annual reports as required
• Participates in select sales activities both on and off property
• Coordinates and conducts periodic pricing reviews
• Maintains open communication with Corporate Office personnel
• Focuses attention on prospecting new accounts, which may be users of other regional, national and international destinations
• Regularly entertains existing and potential clients
• Has ongoing personal involvement in community events
• Participate in business review meetings with owners, managers and the management company
• Organize and conduct pre-function meetings with clients and the operations team as required to assure accurate execution of client events
• Involved in events and catering where needed
• Prepare weekly and monthly reports detailing sales activity and results
• Monitor room inventory and rate programs and is knowledgeable of occupancy
• Initiate and follow up on all leads
• Conduct site inspections with potential clients
• Attend and participate in property and industry sales meetings
• Attend and participate in Chamber events, Rotary meetings, trade shows, etc.
• Maintain close relationships and develop a positive rapport with tourism accounts, business associations, and community leaders to ensure repeat business
• Monitor competitive set to maintain proper positioning
• Establish relationships with competitors to ensure referral opportunities

REQUIREMENTS

PHYSICAL DEMANDS

WORK ENVIRONMENT

Starting wage $21 / hr competitive full time benefits inlcude insurance, 401k match, travel perks and competitive paid time off