Senior Technical Support ManagerVirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.error_messages.no_longer_accepting
Senior Technical Support Manager
VirtualVocations • Tulsa, Oklahoma, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Manager, Technical Support.
Key Responsibilities
Lead and mentor a global team of Senior Technical Support Specialists, optimizing team performance and development
Oversee case management and operational efficiency, ensuring high-quality customer support and timely resolution of escalations
Manage the bug reporting process and collaborate with cross-functional teams to enhance product and support processes
Required Qualifications
8+ years of experience in SaaS technical support, with at least 3 years in a management role
Expertise in troubleshooting complex technical issues within hospitality technology or SaaS environments
Strong leadership skills with experience in team management and performance optimization
Proficiency with tools such as Salesforce, Sentry, and DataDog
Experience in driving process improvements related to bug reporting and resolution workflows
serp_jobs.job_alerts.create_a_job
Technical Support Manager • Tulsa, Oklahoma, United States
Job_description.internal_linking.related_jobs A company is looking for a Senior Technical Support Engineer Lead.Key Responsibilities Independently triage and resolve complex Tier 2 cases Lead root cause analysis and corrective action planni...serp_jobs.internal_linking.show_more A company is looking for a Senior Technical Product Manager, AI Powered Messaging.Key Responsibilities Collaborate with Product, Engineering, and Data Science teams to enhance AI interactions and...serp_jobs.internal_linking.show_more A company is looking for a Senior Technical Applications Specialist (Spok).Key Responsibilities Administer Spok and other core support application infrastructure from the OS level up Monitor and...serp_jobs.internal_linking.show_more A company is looking for a Technical Lead (Remote).Key Responsibilities Design, develop, and maintain high-quality software applications using modern technologies Monitor system reliability and ...serp_jobs.internal_linking.show_more A company is looking for a Senior Technical Program Manager.Key Responsibilities Design, develop, test, and implement IT systems for the core virtual machine product Analyze metrics with Observa...serp_jobs.internal_linking.show_more A company is looking for a Senior Alliances Manager (Remote).Key Responsibilities Assist partner and sales leadership in shaping the partner experience and Go-To-Market Strategy Achieve revenue,...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Enablement Platforms.Key Responsibilities Lead and develop a team of platform administrators and UX designers, promoting a culture of creativity and col...serp_jobs.internal_linking.show_more A company is looking for a Technical Product Manager - AI Infrastructure & Platform.Key Responsibilities Design and deliver systems, pipelines, and internal tools for effective AI leverage Defin...serp_jobs.internal_linking.show_more 
Manhattan Construction Company is a family of builders committed to developing teams who do the right thing for our projects, our clients, and each other.
Every year, we celebrate team members who h...serp_jobs.internal_linking.show_more A company is looking for a Technical Support Manager to lead and scale their support team.Key Responsibilities Lead and scale the support team to deliver world-class technical support Oversee ti...serp_jobs.internal_linking.show_more A company is looking for a Technical Implementation Manager to oversee client implementations and act as a liaison among various teams.
Key Responsibilities Lead discovery sessions to identify bus...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Manager to lead a technical support team for IBM B2B Integrator.Key Responsibilities Manage a technical support team to provide best-in-class support f...serp_jobs.internal_linking.show_more A company is looking for a Senior Product Manager - Federal Solutions to drive the strategy, development, and delivery of secure, scalable solutions for federal agencies in a fully remote role.Key ...serp_jobs.internal_linking.show_more 
Rental Services Technical Support Manager.The Rental Services Technical Support Manager serves as the subject matter expert in mechanical knowledge and service excellence support for Rental Service...serp_jobs.internal_linking.show_more
Crusoe's mission is to accelerate the abundance of energy and intelligence.We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrif...serp_jobs.internal_linking.show_more A company is looking for a Technical Services Manager (Midwest) to lead customer-facing research and technical support initiatives in the pet nutrition sector.
Key Responsibilities Lead customer-d...serp_jobs.internal_linking.show_more A company is looking for a Senior Solution Implementation Manager to guide customers in deploying solutions efficiently and effectively.
Key Responsibilities Deliver high-level presentations to va...serp_jobs.internal_linking.show_more A company is looking for a Technical Account Manager to oversee the integration of products and support clients.Key Responsibilities Serve as the technical expert for all products supported by th...serp_jobs.internal_linking.show_more A company is looking for a Senior Product Manager - Healthcare to lead the strategy and execution of healthcare-focused products.
Key Responsibilities Own the end-to-end lifecycle of healthcare pr...serp_jobs.internal_linking.show_more 
Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions.
ION consultants engage with prominent energy and commodities c...serp_jobs.internal_linking.show_more
Senior Technical Support Engineer
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Technical Product Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Technical Applications Specialist
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Technical Lead
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Technical Program Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Alliances Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Enablement Platforms
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Technical Product Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Project Manager - Mission Critical Data Center
Manhattan Construction • Tulsa, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Support Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Implementation Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Product Manager - Federal
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Rental Services Technical Support Manager
CAT • Tulsa, OK, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Training Manager
Crusoe • Tulsa, OK, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Services Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Solution Implementation Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Account Manager
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Product Manager, Healthcare
VirtualVocations • Tulsa, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Technical Consultant - RightAngle
ION Group • Tulsa, OK, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted