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Dot Compliance Ltd is hiring: Technical Director – Salesforce Implementations in
Dot Compliance Ltd is hiring: Technical Director – Salesforce Implementations inMediabistro • Chicago, IL, United States
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Dot Compliance Ltd is hiring : Technical Director – Salesforce Implementations in

Dot Compliance Ltd is hiring : Technical Director – Salesforce Implementations in

Mediabistro • Chicago, IL, United States
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## Technical Director – Salesforce ImplementationsIL | Full-time | Management#### Who we’re looking forDot Compliance is an AI Empowered, innovative cloud-based software company providing electronic Quality Management System (eQMS) solutions to life sciences companies. Our solutions, built on the Salesforce platform, enable organizations to replace traditional paper-based quality processes with scalable, compliant, and efficient digital systems.We are seeking a dynamic and experienced Technical Director to lead and mentor our International technical implementation teams. This senior role is responsible for overseeing all technical aspects of customer projects, ensuring high-quality solution delivery, team development, and alignment with Dot Compliance’s delivery standards and platform capabilities.You will work closely with Professional Services leadership, Product, R&D, Dev Ops, Customer Success, and clients to ensure our implementations meet regulatory, quality, and business needs.

  • Key Responsibilities :
  • Provide technical leadership and strategic oversight for the implementation of Dot Compliance’s eQMS platform on Salesforce.
  • Manage and mentor a team of Salesforce Implementation Specialists, Developers and Project Managers across multiple geographies.
  • Ensure technical alignment across projects, including configuration, customization, validation, and integration tasks.
  • Establish and enforce technical best practices, methodologies, and documentation standards across customer projects.
  • Develop and implement mechanisms to leverage AI tools for configuration, coding and testing processes
  • Design and implement frameworks to effectively leverage AI tools for the development and delivery of configuration-related outputs
  • Act as an escalation point for complex implementation or integration issues.
  • Collaborate with Product and R&D teams to provide feedback from the field and influence platform roadmap decisions.
  • Support resource planning, team capacity forecasting, and hiring initiatives.
  • Review project architecture and technical deliverables to ensure quality and compliance with life science regulations (e.g., 21 CFR Part 11, Annex 11, GAMP5).
  • Lead initiatives to improve implementation tools, templates, and reusable components.
  • Foster a culture of accountability, collaboration, innovation, and customer success.
  • Lead the product deployment team
  • 8+ years of experience in technical leadership roles, ideally in SaaS or Salesforce-based enterprise software implementations.
  • Proven experience managing technical teams responsible for configuration, customization, and deployment on the Salesforce platform in a customer-facing project environment.
  • Deep understanding of Salesforce configuration (Flows, Process Builder, Validation Rules) and development (Apex, LWC, Visualforce).
  • Demonstrated experience with system integration projects (REST / SOAP APIs, middleware tools, or third-party applications).
  • Experience working in or with regulated industries, ideally life sciences (Pharma, Biotech, Medical Devices).
  • Strong understanding of software validation and system testing
  • Strong written and verbal communication skills in Hebrew and English.
  • Exceptional interpersonal, communication, and leadership skills.
  • Ability to manage multiple concurrent projects and prioritize in a fast-paced, dynamic environment.
  • Bachelor’s degree in computer science, Information Systems, Engineering, or a related field.
  • Bonus Qualifications :
  • Salesforce certifications (e.g., Administrator, Platform App Builder, Platform Developer I / II).
  • Experience working in a global or matrixed environment.
  • Fluency in an additional language is a plus.
  • Experience in the Life Sciences industry (pharmaceutical, biotechnology, or medical device).

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Ltd Hiring Technical • Chicago, IL, United States