Sr. Director Infrastructure

Excelsior University is seeking a visionary and results-driven Senior Director of Infrastructure & Operations to lead and transform the university’s technology foundation during a period of growth and expansion. This executive-level leader will provide strategic direction and oversight for all infrastructure and operations services, including network and telecom, cloud and hosting environments, end-user computing and collaboration, enterprise application support (ERP and other systems), and IT operations.

The Senior Director will play a critical role in enabling the university’s expansion to hybrid sites and integrating acquired technology platforms while ensuring infrastructure is scalable, resilient, secure, and future-ready. The role emphasizes proactive, data-driven, and business-oriented leadership, leveraging industry best practices, ITIL frameworks, agile methodologies, and continuous improvement principles. This leader will balance solidifying operational fundamentals with driving innovation, AI-driven automation, and advanced analytics to optimize performance, reduce risk, and elevate team maturity. The role is also required to build and sustain a high-performing team aligned with Excelsior University’s mission, values, and culture.

The ideal candidate will possess substantial hands-on experience leading infrastructure integration during mergers, acquisitions, and partnerships. This includes planning and executing the seamless integration / consolidation of IT systems, networks, data centers, cloud environments, and security frameworks while minimizing operational disruption. The candidate must demonstrate a proven ability to assess the technical landscape of involved entities, identify integration risks, develop comprehensive roadmaps, and deliver results within established timelines and budgets. Strong change management expertise and the ability to balance speed with operational stability are critical.This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.

Key Responsibilities Strategic Leadership & Vision

• Develop and articulate a comprehensive infrastructure strategy aligned with the university’s growth, digital transformation initiatives, and mission-critical priorities.
• Lead architecture, design, and implementation of scalable, secure, and resilient infrastructure solutions across campuses, hybrid sites, and cloud environments.
• Continuously evaluate emerging technologies, trends, and vendors, with a focus on leveraging AI, machine learning, and automation to optimize operations and service delivery.
• Develop long-term infrastructure roadmaps, including budgeting, resource planning, and risk management.
• Drive transformative change through proactive planning, measurable outcomes, and continuous improvement.

Cloud Transformation & Hybrid Environments

Network & Connectivity

Data Center & Edge Computing

Cybersecurity & Resilience

Operational Excellence, Automation & AI Innovation

Team Leadership & Development

Collaboration & Stakeholder Management

Qualifications

Key Competencies

The hiring salary range for this position is $120,000.00 - $135,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting Application Information

If you have problems with online submission, please call 518-608-8238 .

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

AA / EOE / ADA

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.