Genesys Administrator / IWD Support Specialist
Trilyon, Inc.Lansing, MI, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionGenesys Administration / IWD Support : 3 5+ years Java : 3 5+ years building / maintaining routing strategies, APIs, and integration components JavaScript : 3 5+ years web services, APIs, and Genesys Workspace customizations Oracle Database : 3 5+ years SQL queries, stored procedures, and analyzing reporting / configuration data Trilyon, Inc. offers a comprehensive benefits package Opportunities for growth and professional development Collaborative and inclusive company culture
For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI / ML, Software Development, Technical Writing, and Digital Transformation . We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website : https : / / trilyonservices.com / careers /
We are seeking a Genesys Administrator / IWD Support Specialist to join our team. This role will involve supporting and enhancing Genesys solutions, including configuration, routing strategies, APIs, and reporting. The ideal candidate will have experience in Genesys administration, Java, JavaScript, and Oracle Database and a passion for delivering efficient, high-performing communication solutions.
- Job Title : Genesys Administrator / IWD Support Specialist
- Location : Lansing, MI 48933 (Hybrid 2 days onsite per week, no remote-only option )
- Duration : 1 year with possible extension
Job Description
The Genesys Administrator / IWD Support Specialist will play a key role in maintaining, configuring, and enhancing the Genesys environment. The position requires hands-on experience with Genesys administration, application development for routing strategies, APIs, customizations, and database analysis. Candidates must be detail-oriented, collaborative, and able to support mission-critical communication systems in a hybrid work setting.
Top Skills & Years of Experience
Why Join Us?
Equal Employment Opportunity (EEO) Statement
Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
Thank you,
Anjali Sharma
anjali@trilyonservices.com
serp_jobs.job_alerts.create_a_job
Support Specialist • Lansing, MI, United States
Job_description.internal_linking.related_jobs
Lansing, MI (Local candidates strongly preferred i.Hybrid - 2 days per week in office.We're seeking an experienced Genesys Administrator / Engineer with hands-on expertise in Intelligent Workload Dis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Michigan Milk Producers Association is seeking a skilled.Maintenance Technician for 3rd shift .This role is responsible for troubleshooting, repairing, and maintaining production equipment and syst...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Earn at least $1440 driving with Uber when you complete your first 128 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Earn at least $1440 driving with Uber when you complete your first 128 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
A company is looking for a Ld Technical Support ERP.Key Responsibilities Analyze data and generate reports to improve operational efficiency Conduct coaching sessions and performance evaluations...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Sales Support Specialist for a contract position that is fully remote.Key Responsibilities Assist in sales processes and support functions Monitor and interpret sales ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Principal Identity and Access Management Engineer.Key Responsibilities : Define and evolve enterprise IAM architecture and roadmap aligned to security, compliance, and b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Michigan Milk Producers Association is seeking a skilled.Maintenance Technician for 3rd shift .This role is responsible for troubleshooting, repairing, and maintaining production equipment and syst...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Earn at least $1440 driving with Uber when you complete your first 128 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Production Support Analyst (Remote).Key Responsibilities Track and manage inquiries in the help desk ticketing system for timely responses and service improvements Eva...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a DC Engineer Specialist.Key Responsibilities Lead production support and troubleshoot complex application and environment issues Coordinate with infrastructure, network...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Business Warehouse (BW) Engineer to enhance and modernize their SAP analytics and data warehousing landscape.
Key Responsibilities Analyze existing SAP BW on HANA archit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Earn at least $1440 driving with Uber when you complete your first 128 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
DTS is looking for experienced Genesys Developer for our direct client project in Lansing, MI Top Skills & Years of Experience : 3-5+ years for the overall Genesys administration / IWD support experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a HubSpot Support Specialist to maintain, optimize, and advance their HubSpot CRM platform.Key Responsibilities Support ongoing data hygiene, including de-duplication and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Technical Support Specialist for the LATAM region.Key Responsibilities Efficiently manage tickets and escalations through Jira and Slack Diagnose, troubleshoot, and re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior Blend Support Administrator to provide advanced technical support and ensure platform stability for the Blend Point of Sale system.
Key Responsibilities Manage es...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Technical Support Engineer - Federal.Key Responsibilities Provide Tier-2 / Tier-3 technical support for federal customers using Versa SASE, SSE, SD-WAN, and SD-LAN soluti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Genesys Administrator / Engineer
Vital Tech Solutions LLCLansing, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Brake and Alignment Specialist
Michigan Milk Producers AssocOvid, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Drive with Uber - Earn at least $1440 in your first 128 trips with Uber.
UberParma, MI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Drive with Uber : Earn at least $1440 when you complete 128 trips, guaranteed
UberSpring Arbor, MI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Logistics Systems Support Specialist
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Support Specialist
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Principal IAM Engineer
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Building Maintenance Worker
Michigan Milk Producers AssocOvid, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Drive with Uber : Earn at least $1440 when you complete 128 trips.
UberSpring Arbor, MI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Production Support Analyst
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
DC Engineer Specialist
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Business Warehouse Engineer
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Driver gig - Earn at least $1440 by driving 128 trips with Uber
UberSpring Arbor, MI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Genesys Developer - Lansing, MI
Digital Technology SolutionsLansing, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
HubSpot Support Specialist
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Specialist
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Blend Support Administrator
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Federal Technical Support Engineer
VirtualVocationsLansing, Michigan, United Statesserp_jobs.job_card.full_time