Scheduler

Scheduler

The scheduler is responsible for effective service delivery to clients, guiding, and directing Direct Support Professional (DSP) schedules. The scheduler will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist in problem solving to strive for optimum outcomes.

Responsibilities include :

• Coordinates in-home support services between DSPs and persons served
• Participates in staff meetings with branch manager and other staff
• Communicates with management regarding situations needing special attention, any change of clients condition / needs, and any situation that may require disciplinary action of staff
• Ensures DSPs complete all required training
• Assists with providing training as necessary
• Assigns DSPs to schedules and appointments in a timely manner
• Monitors attendance and punctuality of DSPs for service appointments
• Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance
• Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care
• Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with state and federal licensing laws & regulations
• Ensures submission of proper timekeeping and paperwork
• Other duties as assigned

Qualifications include :

All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimers / dementia care, respite care, and other programs.

Salary range : USD $16.00 - $17.00 / Hour