Job Description
Job Description
Installation Project Coordinator
Reports to : Service Director
Job Purpose
This person is responsible for quoting and scheduling field service installation projects. Solicits bids, analyzes quotations received, and selects or recommends a supplier with substantial latitude for reviewed action or decision
Duties and Responsibilities
- Responsible for estimates, schedules, materials, and purchase orders.
- Supervise the installation of equipment and components in assigned field.
- Perform a variety of tasks. Leads and directs the work of others.
- Coordinate and act as a liaison to project management concerning bids, subcontracting, progress and delays.
- Reporting of profit or loss for given jobs (KPI’s)
- Provide technical support on company equipment both internally and externally
- Provide quotes for chamber sales and service projects
- Process ECN’s and BOM’s for the Service Department
- Willing to travel for site assessment and project management.
- On-Call Rotation for Service Department
- Work closely with Service Engineers coordinating shipments and resources needed for installations.
- Coach and teach various staff members as needed
Qualifications
Requires technical knowledge to assist installing contractorsRequires at least 3 years of experience in the field or in a related areaWorking knowledge of computer application of MS Word, Excel, Outlook, ProjectFamiliar with a variety of the field's concepts, practices, and procedures.Excellent oral and written communication skillsExposure to Project ManagementExperience working in a team environmentExtensive contact with suppliers and freight companiesRelies on extensive experience and judgment to plan and accomplish goals.Experience leading othersMust be flexible, dependable, motivated and customer oriented.Possession of High School Diploma or GED3+ years’ experience with Environmental Test Chambers (i.e. Management, sales, Engineering, or Service) or equivalent preferredPossesstion of strong organizational skills with the ability to multi-talkExcellent verbal and interpersonal communication skillsAble to interact effectively with customers, Field Service Technicians and internal staff
Phone etiquette SkillsProven ability to direct the activities of others with efficiency and effectivenessWorking Conditions
Periodic stationary work with frequent movement throughout the facility to access chambers, files, office machinery, etc. Works at a desk and a computer screen for extended periods of time. Employee must be able to manually enter data to the computer system and understand the screen and images that appear. Frequently lifting and carrying up to 10 lbs and occasionally lifting up to 50 lbs. Use of hands to hold, lift and handle materials. Occasional climbing, bending and squatting. Periodic travel may be involved. When traveling, significant portions of travel time (both car and air) may involve extended sedentary periods. Subject to weather and adverse driving conditions when outside.