Restaurant General Manager
The Restaurant General Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels. They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Responsibilities include :
- Effectively communicating both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Listening to, understanding, and clarifying concerns raised by employees and guests.
- Multitasking and prioritizing departmental functions to meet deadlines.
- Approaching all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attending all required meetings and trainings.
- Maintaining regular attendance in compliance with TableOne Hospitality standards.
- Maintaining high standards of personal appearance and grooming.
- Complying with Forbes standards and regulations to encourage elevated and luxurious restaurant operations.
- Maximizing efforts towards productivity, identifying problem areas and assisting in implementing solutions.
- Effectively handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Maintaining confidentiality of information.
- Collaborating with all partners to plan and execute initiatives beneficial to the operation.