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Retail Store Manager - Merrell

Retail Store Manager - Merrell

MerrellFreeport, ME, US
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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio : Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.

Our Store Managers are incredible, inspiring, and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets.

Key Responsibilities

  • Be a role model - You'll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
  • Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
  • Deliver outstanding service to all customers, demonstrating role model behaviors for all the team.
  • Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers, and with community partners.
  • Focus on fostering a supportive, productive, and inclusive environment that promotes teamwork and accountability.
  • Consistently ensure policies, operational standards, and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety, and stock management focused.
  • Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
  • Focus on fostering a supportive, productive, and inclusive environment, always putting your team first.
  • Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
  • Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.
  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.

Knowledge, Skills, And Abilities Required

  • Experience in a management role, at your best in a fast-paced and client-focused retail environment.
  • Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
  • Flexible and adaptable, you are comfortable working in a fast-paced environment.
  • Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
  • Passion for our brands and brand lifestyles.
  • Ability to work under pressure and manage multiple tasks at once.
  • Proficient in POS systems.
  • Budget management experience, including payroll, expenses, etc.
  • Exceptional customer service and team management skills, including a proven track record of developing others.
  • Interest in and awareness of market trends in the retail industry.
  • Ability to work under pressure and manage multiple tasks at once.
  • Working Conditions

  • Retail environment.
  • US Candidates Only

  • Performing duties consistent with the Company's AAP / EEO goals and policies.
  • High School diploma or equivalent.
  • Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.

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    Retail Store Manager • Freeport, ME, US

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