Account Principal - Minneapolis

Account Principal - Minneapolis

Guild is hiring an Account Principal based in the Minneapolis area. The Account Principal role sits on the Employer Partner Services Team and is a senior, commercially focused position accountable for managing Guild's largest strategic partners. Account Principals own the overall health and performance of a ~$7M+ in annual revenue portfolio, with direct responsibility for renewals, growth, and profitability.

This role requires balancing strategic relationship leadership with sharp commercial execution. Account Principals partner with executive stakeholders to define long-term growth strategies, while leading the execution of renewals, expansions, and cross-sell opportunities. They apply financial discipline, market insight, and consultative selling skills to connect partner business objectives to Guild's solutions.

As the primary point of accountability for portfolio performance, Account Principals must navigate complex organizations, influence senior decision-makers, and mobilize Guild cross-functional teams to deliver on partner goals. Success in the role depends on commercial acumen, executive presence, and the ability to think strategically while executing decisively.

Key Responsibilities :

• Revenue Ownership & Growth
• Own renewal strategy and execution for a ~$7M+ revenue portfolio, ensuring timely and favorable outcomes.
• Drive revenue expansion through upsells and new solution adoption.
• Proactively identifying and executing against budget risks and opportunities based on forecasts
• Strategic Account Leadership
• Lead annual and quarterly account planning, co-developing success roadmaps with executive partners.
• Translate customer business priorities into clear, measurable outcomes that align with Guild's offerings.
• Develop and execute commercial strategies that maximize both client and Guild business value.
• Executive Relationship Management
• Build deep, trusted partnerships with executives across complex organizations, from day-to-day contacts to VP+
• Serve as the "face of Guild" for senior stakeholders, driving alignment and influencing long-term strategy.
• Proactively develop broad and deep relationship networks within large accounts to effectively navigate client decision-making processes to accelerate deal cycles and close expansion opportunities.
• Commercial & Financial Acumen
• Partner with Finance and internal stakeholders to ensure budget attainment, margin health, and profitability.
• Use data and insights to build compelling business cases for client investment in Guild solutions.
• Monitor account-level P&L performance and lead strategies to mitigate risk or underperformance.
• Cross-Functional Leadership
• Mobilize internal Guild stakeholders across delivery, product, and marketing to support client outcomes and growth.
• Escalate and resolve client challenges, ensuring issues are addressed quickly and effectively in partnership with Employer Services team.
• Champion customer voice internally, influencing product and delivery roadmaps to strengthen Guild's market positioning.

Skills & Experience :

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $150,000 - $175,000, variable compensation (bonus), and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.