Director, Financial Assistance

Overview

Pepperdine University’s College of Health Science (PCHS) is seeking a seasoned, well-rounded, service-oriented leader to serve as Director, Financial Assistance. This pivotal role will design and deliver best-in-class financial assistance operations for the PCHS, ensuring students have the resources and guidance to pursue their calling in the health sciences. The Director will work directly with prospective and current undergraduate and graduate students—and their families—counseling them through aid options, processing federal, state, institutional, and private funds, and maintaining compliance with all applicable regulations.

This is a unique opportunity to join Pepperdine’s newest college at a formative stage. This role will help establish policies, streamline processes, and build a culture of exceptional service that advances PCHS’s enrollment and retention goals. The ideal candidate is collaborative, adaptable, and skilled at balancing compliance excellence with compassionate, solutions-focused support. Above all, this individual will bring a commitment to servant leadership and alignment with Pepperdine’s Christian mission and values as they remove barriers and open doors for future healthcare leaders.

Duties

• Operational Leadership & Process improvement :

Oversee, establish, and strategically enhance processes for the day-to-day operations of the PCHS financial assistance department.

Provide comprehensive counseling and guidance to prospective and current students - and their families - throughout the full financial assistance lifecycle, from application to repayment.

Coordinate with Admissions Counselors to update and present financial assistance information during prospective student sessions and new student orientations.

Maintain accurate, detailed spreadsheets, files, and records : verify data integrity, research discrepancies, and ensure compliance with all policies.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required :

Preferred :

This is a Regular, Exempt, 40 hour per week position.

Expected Pay Range : $90,000 - $100,000 per year

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education / training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.

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