Inside Sales - Addison, IL

Job Description

Job Description

Inside Sales

About Dickson

Dickson develops IoT and SaaS-based products to monitor some of the world's most critical environmental conditions. After ninety-eight years and thousands of innovations, we're growing faster than ever! At Dickson, every point matters starting with hiring the best employees. We have a diverse team with many skill sets which makes Dickson an interesting and exciting place to work.

We believe a thorough training / onboarding process is key to your success. You’ll receive in-depth training on our Customer Centric Selling process including one-on-one coaching with both internal and external coaches. Additionally, you’ll be trained on all our products and services in individual meetings with key Dickson team members including product managers, engineers, support staff, and seasoned salespeople. The first 8-weeks of onboarding are meant to be both fun and informative as they ensure you begin your career with the knowledge and resources you need to be successful at Dickson.

Key Responsibilities

• Qualify opportunities within Dickson’s existing customer base via inbound calls, web leads, and re-orders.
• Work closely with the direct sales team to identify market trends to get the most out of inbound and outbound phone calls.
• Through “discovery” find and share key data on customers and prospects with the sales and marketing teams.
• Ensure your customers’ success with diligent support, response, and service
• Be a team player, willing to pick up the slack when necessary for the better of the team
• Prepare for advancement into an account management role within 12-18 months by becoming an expert in customer centric selling best practices.

Other Qualifications / Skills

What Dickson Offers

Learn more about Dickson, our awesome team, and why Every Point Matters

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