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Technical Support Specialist I - US

Technical Support Specialist I - US

RedbrickIndianapolis, IN, US
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Prospective candidates will benefit from joining our team as we are a collaborative group that prioritizes our customers and loves the work we do. As an email marketing automation platform, we help marketers and entrepreneurs engage with their customers and create meaningful interactions. Join us and be part of a team that values your contributions and helps you grow professionally.

Job Description : Responsibilities :

  • Assist customers with email marketing automation needs
  • Troubleshoot and resolve customer issues
  • Collaborate with team members to improve customer experience
  • Stay up-to-date with industry trends and updates
  • Contribute to the development of new features and tools

Requirements :

  • Bachelor's degree in Marketing, Business, or related field
  • Experience in email marketing or customer service
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Familiarity with marketing automation platforms preferred

    • Benefits :

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Employee wellness program
  • Casual dress code

    • Additional Information :

  • Employer is an equal opportunity employer
  • All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
  • This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

    • About the company

    What began in an intimate, red-brick office of software developers has grown into a global name of disruptive tech-first companies that are engaging audiences around the world.

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