Customer Service Associate

A company is looking for a Customer Service Phones Associate to join their Customer Service Team.

Key Responsibilities

Answer phones in a friendly and professional manner

Process customer orders, changes, and returns according to established policies

Handle and resolve customer complaints and direct unresolved issues to designated resources

Required Qualifications

Customer-oriented mindset

Ability to remain calm during escalated situations

Ability to work remotely, both independently and as part of a team

Stable internet connection and hardwire connection