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Site Reliability Engineer

Site Reliability Engineer

FinThrivePlano, TX, United States
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About the Role

Impact you will make

As a Site Reliability Engineer (Azure) at FinThrive , you will play a key role in ensuring the reliability, scalability, and security of our cloud-based applications and infrastructure.

This role blend software development and systems administration and cloud engineering to ensure the reliability, scalability, and performance of systems and services hosted in Microsoft Azure.

You'll be at the forefront of troubleshooting, automation, and performance optimization , working closely with cross-functional teams to support mission-critical applications and drive innovation in cloud operations.

What you will do

  • System Reliability : Ensure systems and applications are highly available and functioning correctly, minimizing downtime
  • Performance Optimization : Analyze system performance, identify bottlenecks, and work with teams to implement tuning and scaling strategies for optimal application efficiency as well as query performance tuning using tools such as SQL Server Profile or Execution Plans
  • Monitoring and Metrics : Set up and maintain monitoring systems using Azure Monitor, Log Analytics, and Application Insights to proactively detect and address issues before they become critical. Track metrics such as latency, error rates, and system capacity
  • Incident Response and Troubleshooting : Quickly diagnosing and resolving complex technical issues, conducting root-cause analyses, and implementing preventative measures to avoid recurrences
  • Automation and IAC : Implement and maintain automation scripts using tools like PowerShell, ARM Templates, and Terraform to streamline deployments, automate repetitive tasks such as deployments, monitoring, and incident responses
  • Collaboration & Problem Resolution : Work closely with internal teams, external vendors, and customers to troubleshoot and resolve complex issues while enhancing system reliability
  • Support Application and API Services : Troubleshoot and support IIS-hosted applications and API services, utilizing tools like Postman and SoapUI and Visual Studio for debugging
  • Manage and Support Azure Environments : Administer, monitor, and optimize Azure-based applications and services across multiple environments

What you will bring

  • 3+ years of experience in application development, Software Engineering, or a similar technical role
  • Proficiency in Microsoft Azure , including experience with cloud-based services and infrastructure
  • Strong scripting and automation skills in PowerShell, C#, or T-SQL
  • Experience with monitoring and observability tools (Azure Monitor, Log Analytics, KQL)
  • Knowledge of Infrastructure as Code (IaC) tools like ARM templates, Terraform, or Ansible
  • Understanding of networking concepts , security best practices, and IIS administration
  • Familiarity with API development and testing tools such as Postman and SoapUI
  • What we would like to see

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Azure Certification
  • Experience in supporting, deploying, and managing web services
  • About FinThrive

    FinThrive is advancing the healthcare economy.

    For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com / why-finthrive .

    Award-winning Culture of Customer-centricity and Reliability

    At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https : / / finthrive.com / careers#culture .

    Our Perks and Benefits

    FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com / careers-benefits .

    FinThrive's Core Values and Expectations

  • Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  • Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  • Physical Demands

    The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Statement of EEO

    FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

    FinThrive Privacy Notice for California Resident Job Candidates

    Know Your Rights

    Pay Transparency Notice

    FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

    2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

    finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

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