Employee Benefits Administrator

Job Description

Job Description

Position Description : The Employee Benefits Administrator acts as the key client interface for all assigned clients and their worksite employees regarding Benefits on the Trion Solutions platform, beginning at account handoff and continuing throughout the term of the business relationship. The Benefits Administrator ensures client expectations are met. This role will assist in helping to ensure that processes support and adhere to current laws and regulations. Position Responsibilities : Responsibilities may include but are not limited to :

\tMaintain book of business of 35+ steady to mid-level activity / or maintenance clients.

\tManages clients with both Trion Master plans and / or Client Level plans.

\tAuditing carrier invoices as necessary.

\tCollects, compiles, and creates client files to include cost sheets, plan choices, correspondences and benefit enrollment material.

\tCompletes benefit set-up into the HRIS by populating and assuring all client deductions, cost shares, benefit groups, etc. are entered correctly and tested.

\tCreates and manages client and employee files in the HRIS system.

\tProvides benefit checklist to COBRA administrator to send compliance documentation for COBRA by the established due dates.

\tProcess National Medical support notices for their book of business.

\tUpdates all carriers with enrollment, termination and demographic changes as needed.

\tCreates custom employee benefits packets and / or other materials in support of open enrollment.

\tProvides census data to clients / providers upon request.

\tRun new hire and termination reports, as well as other eligibility reports as necessary for each client.

\tPerforms benefits audits as necessary. Reviews and reconciles carrier invoices for clients, where applicable.

\tRun ACA reports as requested by clients.

\tEnsures appropriate employee dependent set up within the carrier system.

\tVerifies payrolls prior to processing, working directly with the payroll processor on each account as needed.

\tEnsures Trion and our clients maintain the highest level of compliance in all areas.

\tCommunicates with key client personnel both verbally, and in written form, to understand the clients expectations of plans and set up, processes and procedures.

\tClient Onsite / Teams benefit presentations as requested by clients.

\tImmediately respond to all client inquiries regarding Benefits within one business day of receipt.

\tActs as the single point of contact for all benefit inquiries, complaints, and / or needs of assigned clients to ensure requirements are successfully met, thereby increasing client retention.

\tStays up to date on all compliance changes as they impact the Benefits Department.

\tAnswers calls daily from call queue

\tMay assist in completing all benefits regulatory reporting requirements (ACA).

Knowledge, Skills and Abilities : Employee Benefits Administrator - Requirements include but are not limited to :

\tBachelors degree in business, HR or related field, or equivalent combination of education and experience

\tHealth and Life License (Willing to Obtain within 6 months, preferred)

\t3-5 years of work experience in Benefits or related field

\tExperience in PEO (Professional Employer Organization) preferred

\tPRISM software experience preferred (but not required)\tFluent in English and Spanish preferred (bilingual not required)

\tUnderstanding of ACA regulations principles.

\tEffective communication, both verbal and written

\tAttention to detail

\tHighly organized

\tAnalytical, problem solving, and decision-making skills

\tTime management

\tAbility to effectively multi-task

\tInterpersonal skills

\tKnowledge of federal and state payroll regulations and requirements.

\tMaintain a high level of confidentiality and professionalism.

\tGeneral knowledge of Internet navigation and research, email, fax transmissions, phone communication, and copy equipment.

\tProficient in Microsoft Office programs including Word, Excel, PowerPoint, Teams, and Outlook.

Job Advertisement : Take your career to the next level with Trion Solutions

Trion Solutions is a leader in the HR industry and among the top 10 Professional Employer Organizations (PEO) in the United States. As a Certified Minority-Owned Business, Trion has consistently grown a diverse workforce to support the ever-growing needs of our 600+ clients spanning all 50 states.

Trion has been named a national and regional winner in the Best and Brightest Companies to Work For Awards for ten consecutive years. It was a national finalist in the Ernst & Young Entrepreneur of the Year Awards and annual wins with Top Workplaces.

Work hard, play hard

Trion values its team members, and it shows. Staff enjoys free breakfast, coffee and refreshments. Monthly all-staff meetings feature catered breakfasts and open communication to hear the latest about the company first-hand from our top executives. Twice a week, team members receive further information about the company in the Trion Update newsletter.

Our team members stretch the boundaries of creativity during our annual in-office Halloween-costume contest, ugly-sweater contest, and other company events. Employees also are able to enter staff drawings to win tickets to sporting events, concerts and stage shows.

The majority of our team members come to us from employee referrals, through a sense of pride and loyalty as well as receiving financial rewards for referring others to Trion.

Trion provides employees with a competitive-benefits package, 401(k) with a company match, paid time off, tuition reimbursement, flexible scheduling and so much more!

Wed love to meet you!

If Trion sounds like the place for you, please apply today!