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Legal Assistant- Roswell
Legal Assistant- RoswellParnall Law • Roswell, NM, US
Legal Assistant- Roswell

Legal Assistant- Roswell

Parnall Law • Roswell, NM, US
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Job Description

Job Description

Parnall Law Firm, the largest personal injury law firm in New Mexico, is seeking a motivated Legal Assistant to join our growing team. If you're looking for a rewarding career where your work makes a real impact, apply today.

Recognized as a Top Employer

Parnall Law Firm has been named a "Best Place to Work" for six consecutive years and a "Top Workplace" for five consecutive years—awards based on anonymous feedback from our employees collected by an independent organization.

Location

Roswell, NM : 100% In-office work required

Pay Range : $15-$16 per hour

Benefits

  • Comprehensive health, dental, and vision insurance to keep you healthy and supported.
  • Life and long-term disability insurance for peace of mind.
  • A robust 401(k) plan to help you save for your future.
  • Generous paid time off (PTO) and select paid holidays to ensure you have a great work-life balance
  • Opportunities to engage in community outreach, making a real difference in our local area.
  • A positive, fulfilling, and supportive work environment where learning and growth are encouraged.
  • An annual company goal trip to celebrate our achievements.
  • Training provided

MISSION STATEMENT

To assist the Case Managers in the Pre-Litigation phase of the legal claim process to move cases along on behalf of clients as efficiently and effectively as possible.

RESULTS / OUTCOMES

  • Attend weekly firm-wide huddle every Monday morning at 8 : 00
  • Attend daily team mini huddle Tuesday through Friday at 8 : 00 am
  • Have status comments entered before weekly OOS meetings
  • Attend biweekly meeting with Team Lead to go over individual metrics and goals.
  • Opening all UM / UIM claims within 1 day of signed retainer
  • Opening all Liability claims within 1 day of receipt of liability information from police report or IPRA
  • Send out letters of representation within 24 hours of claims being opened.
  • Send out welcome letters within 2 days of being retained by client.
  • Obtain client homework, photos, dec pages within 14 days of being retained.
  • Obtain insurance dec pages within 14 days of sending out the letter of representation.
  • Prepare PeopleMap and background on tort / defendant and client within two days of the case being moved to Prep.
  • Ensure overdue tasks never exceed 50.

    • DUTIES / RESPONSIBILITIES

  • Complete all task items in a timely fashion.
  • Complete all Case Manager requests accurately and promptly.
  • Posting all case information accurately in SmartAdvocate.
  • Client follow-up calls, as directed by Case Manager.
  • Verify adjuster contact information prior to demand being sent out.
  • Compiling attachments for demand letters (on disc or multiple online portal uploads) and noting dates in case tab and insurance tabs.
  • Making follow up calls to insurance carriers to confirm receipt of demand letters.
  • Property address search
  • License info and research
  • Light research or investigation as directed by Case Manager
  • Answer incoming calls via the First Call Group
  • Monitor dashboard Metrics / KPIs and successfully work toward keeping those metrics in top shape.
  • Follow and maintain all firm policies and procedures.

    • COMPETENCIES

  • Excellent communication skills, verbal and written.
  • Empathy for our injured clients.
  • Confidence and motivation to exceed expectations.
  • Professional attire and demeanor.
  • Desire to learn, develop, and motivate team members.
  • Team player.
  • Ability to adapt in a rapidly changing environment.
  • Who we're looking for

    • The ideal candidate will have :

  • A strong desire to learn
  • Proficiency in Microsoft Office Suite
  • Team-oriented mindset but able to work independently, managing multiple priorities
  • Availability to work on site Monday-Friday 8 : 00-5 : 00
  • Ability to pass a background check

    • Comprehensive training will be provided.

    Join us at Parnall Law, where your talent can shine, and together we can make a difference! We can't wait to meet you!

    #SUPABQ

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    Legal Assistant • Roswell, NM, US

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