Field Supervisor - 2323538

Job Description

Job Description

Field Supervisor

General Work Schedule :

This position regularly requires long hours and occasional weekend (Saturday) and / or on call work. May work beyond a standard fulltime schedule including the number of hours and days worked per week and requires willingness to work evenings and holidays based on business needs.

GENERAL POSITION SUMMARY

The Field Supervisor leads and motivates a team of technicians to meet productivity targets, ensure quality control and safety compliance, and maintain proper truck equipment and supplies. They work closely with the Production Coordinator to revise schedules and communicate with the Field Supervisor on department needs. The Field Supervisor coaches technicians on policies, procedures, and best practices to improve sales and safety, while monitoring job performance and scheduling work assignments based on customer demand and technician availability. They also resolve customer complaints and maintain accurate job records. The Field Supervisor reports regularly to the Field Supervisor on team performance, job status, resource needs, and vehicle inspections, identifying opportunities to improve sales and customer satisfaction. Finally, they implement and enforce company policies and participate in meetings with management to review departmental needs and progress, while filling in for technicians as needed.

ESSENTIAL FUNCTIONS OF THE POSITION

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to complete each essential function (job duty / requirement) satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities or sincerely held beliefs, to perform the essential functions. Contact Management for additional information.

Job Duties and Responsibilities :

• Lead and motivate the field team to meet productivity targets, including holding daily huddles with assigned technicians.
• Conduct regular job site visits to ensure quality control, safety compliance, and proper truck equipment and supplies.
• Work with the Production Coordinator to revise schedules and communicate daily with the Field Supervisor on department needs.
• Train and coach technicians on policies, procedures, and best practices to improve sales and safety

Job Description / Position Summary :

Monitor job performance and provide feedback for improvement.

Job Description / Position Summary :

Computer Skills / Special Equipment Knowledge :

WORK SCHEDULE

WORK ENVIRONMENT

Field Supervisors generally work in a multitude of environments including office spaces, warehouse environment, and on-site with technicians and customers. The working environment involves the use of office equipment, such as computers and telephones, machinery / mechanical equipment, ladders and heavy equipment (forklift). Exposure to moderate noise, outdoor elements (heat and cold) and airborne particles

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by management as deemed appropriate. This document does not represent a contract of employment and does not change the “at-will” relationship. This organization reserves the right to change this job description and / or assign tasks for the employee to perform, as the Company may deem appropriate.