Workforce Management Specialist
VirtualVocationsWorcester, Massachusetts, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Workforce Management Specialist I.
Key Responsibilities
Develop advanced workforce management reporting and automated scheduling systems
Create and manage daily, weekly, and monthly schedules for per diem and volunteer counselors
Monitor real-time call volumes and agent availability, making staffing adjustments as needed
Required Qualifications
3+ years of Contact Center Workforce Management experience or related skills preferred
High school diploma or GED required; Bachelor's degree preferred
Experience with SQL and Power-Bi is preferred
Experience within social service / mental health / crisis work settings preferred
Must be 18 years of age or older and have high-speed internet with a quiet workspace
serp_jobs.job_alerts.create_a_job
Workforce Specialist • Worcester, Massachusetts, United States
Job_description.internal_linking.related_jobs
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Product Management Director.Key Responsibilities Set and lead the Rewards & Incentives product strategy Design and launch the Rewards as a Service platform for easy in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Lead, Product Management - Pricing & Profitability.LEAD, PRODUCT MANAGEMENT- PRICING & PROFITABILITY.This new hire will be based onsite in Chaska, Minnesota or Billerica, MA.Partner with various st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This is a Hybrid position located in Westborough, MA.The Bank requires to be on-site for training and onboarding.Following successful completion, discussion will be held regarding transition to hyb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Salesforce Consultant specializing in Field Service Lightning.Key Responsibilities : Lead discovery and design of field service processes and FSL solutions Configure FSL and build guided service ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Organizational Change Manager (Digital Focus).This role can be based out of the following locations on a hybrid model with 3 days a week onsite : .
Bedford, MA; Aurora, IL; Chaska, MN; Colorado Spring...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Lead Director, Strategic Workforce Partner.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 This customer facing role provides a smooth and efficient onboarding experience to new and existing commercial customers in support of the goal of providing excellent customer service.This role pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
This role drives delivery of the product roadmap to ensure provision of world-class products and services, with a focus on CRM capabilities powered by Microsoft Dynamics 365.The Director will ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Required Skills & Qualifications : .Lead end-to-end Salesforce program delivery, ensuring alignment with business goals.Oversee daily execution, track progress, manage risks, and resolve escalations....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days HR Program Management Co-Op - Spring 2026.HR Program Management Co-Op - Spring 2026.Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking emp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Medicaid Enrollment Specialist.Key Responsibilities Serve as the primary subject matter expert for Medicaid enrollment, revalidations, and contract maintenance Prepare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Workforce Manager Client-side Implementation Specialist.Key Responsibilities Plan, schedule, and monitor client-assigned tasks and deliverables within the ADP implement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Lead Director Of Strategic Workforce Planning.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about tran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an Oracle SCM - Order Management & Returns.Key Responsibilities Conduct end-to-end implementation of Oracle SCM Cloud, from business workshops to UAT / cutover Design and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Revenue Growth Management Manager.Key Responsibilities Develop targeted RGM strategies across pricing, mix, promotions, and trade terms Collaborate cross-functionally ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
- serp_jobs.job_card.promoted
Remote Financial Analyst - AI Trainer
Data AnnotationLeominster, Massachusettsserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Product Management Director
VirtualVocationsWorcester, Massachusetts, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Lead, Product Management - Pricing & Profitability
EntegrisBillerica, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Contact Center Specialist I
BankTalent HQWestborough, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Salesforce Consultant
VirtualVocationsLowell, Massachusetts, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Finance Director - AI Trainer
Data AnnotationFitchburg, Massachusettsserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Organizational Change Manager (Digital Focus)
EntegrisBedford, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Lead Director, Strategic Workforce Partner
Veterans StaffingWoonsocket, RI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Senior Financial Analyst - AI Trainer
Data AnnotationLeominster, Massachusettsserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Cash Management Implementation Analyst I
BankTalent HQWestborough, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director, Product Management
Bright Horizons Children's CentersNewton, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Program Manager- EAS and Salesforce
ArtechWestborough, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
HR Program Management Co-Op - Spring 2026
EntegrisBillerica, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Medicaid Enrollment Specialist
VirtualVocationsLowell, Massachusetts, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tax Expert - Onsite
IntuitRINDGE, New Hampshire, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Workforce Manager Implementation Specialist
VirtualVocationsLowell, Massachusetts, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Lead Director, Strategic Workforce Insights
CVS HealthWoonsocket, RI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Financial Planner - AI Trainer
Data AnnotationLeominster, Massachusettsserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Oracle SCM Order Management Specialist
VirtualVocationsLowell, Massachusetts, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Revenue Growth Management Manager
VirtualVocationsLowell, Massachusetts, United Statesserp_jobs.job_card.full_time