Membership Specialist

Membership Specialist

The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager.

Essential Duties & Responsibilities include :

• Lead Generation & Appointment Booking
• Guest Touring, Membership Presentations, & Personal Production
• Customer Service
• Miscellaneous

Sales Schedule : Schedules are set a month in advance and given during the first week of each month and approved by the General Manager. All Membership Specialist must be available to work Weekends and Holidays. Requests for days off must be given in writing and exceptions can be made by the General Manager.

Mandatory Meetings : Monthly "All Team Meeting" and "Daily Production Meetings" are mandatory.

Uniform Policy : The Membership Specialist uniform consists of a UFC Gym Black Polo, Long Dress Slacks (Black, Blue or Khaki) or Jeans (Blue or Black) in good condition with no rips or holes. Dress shoes or Casual Dress Shoes must be worn in good condition. No athletic shoes allowed. Black jackets may be worn. No hoodies or sweatshirts. No hats or head wear.

Timekeeping : Membership Specialists must record time worked while using the company check-in system. Membership Specialists must be in uniform and perform work activities when punched in. Specialists must also punch out for lunch within 5 hours and working off the clock is not permitted. In the event of a missed punch, the Membership Specialist must fill out the adjustment form and turn in to management.

Organization Relationships : The Membership Specialist will interact with club staff, including the Operations and Fitness Departments as well as the Membership Team. The Membership Specialist will also communicate with members, guests and vendors in the community regarding company promotions and membership packages to support club sales. This position has no direct reports.

Required Qualifications include :

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Base compensation may vary based on location, skills, and other related factors.

Compensation : $19.00 - $65.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!