Associate Director Contract Manager

Job Description

This role works cross functionally with the Contract Executive, the Finance Manager, and the Lines of Business leads, and the Vendor Equivalents to assure that the contract is being correctly executed. This includes balancing the Vendor’s behaviors to help ensure the delivery of services as defined in the contract.  When the engagement is large or involves many contracts, the Contract Manager may supervise one or more Contract Administrators (or other support staff including document librarian, financial support).

The Lead Contract Manager must have a deep grasp of the contract structure and terms and the relationship of the services to the business operations they support.   Importantly, this includes an understanding of the contractual subtleties and leverage points that help ensure the realization of the business case value.   This calls for a closer working relationship between the organization supported by the vendor contract and business operations team than is provided by Central Sourcing, legal or other sourcing related functions.

The Contract Manger is accountable for managing all aspects of the Firm’s contractual agreement(s) with the Vendor on behalf of the Firm and the business units of the Firm. The Contract Manager works in close collaboration with Legal, the Central Sourcing Team, Service Management, Service Delivery and Finance to maintain a thorough knowledge of all aspects of the contract, modify the contract as needed, educate the Firm’s leadership on the obligations of both Parties (Firm and Vendor) within the overall agreement, report on the status of these obligations, manage issues related to the contract, and assist in interpreting the contract as needed.   The Contract Manger supervises Contract Administrators, and has primary responsibility for negotiating amendments to the Contract.  In cases where contract terms are in dispute between the parties this role is the subject matter expert advocate for the Firm.

The Contract Manager needs to have a finger on the pulse of the contract and performance to be most effective.

Is the contract Subject Matter Expert

• Knows and understands the contract in detail
• Provides contract training before Service Commencement Date and educates the team periodically to ensure that the entire team understands the contract terms and deliverables
• Facilitate timely problem resolution of contractual issues to minimize impact on the Firm
• Answers contract questions and maintain an FAQ log
• Interprets the contract and initiates resulting consequences
• Ensures that improper precedents are not implemented that would put the Business Case value at risk

Manage overall compliance with contractual terms & conditions :

Position Responsibilities

Guards the commercial relationship with the Vendor

Is responsible for Contract Maintenance

Initiation & Preparation of Change Request

Primary Responsibilities

Manage Contract Administrator(s) if applicable :

Required in Place by

Optimally this role would participate in the RFP process to understand the contract, otherwise within 30-60 days before the contract signing.

Meetings  and Contacts

Required Skill and experience

Who we Are

OneMain Financial (NYSE : OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with :