Luxury Automotive Lease / Loan Portfolio Manager

Midwestern Auto GroupDublin, OH, US

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At Midwestern Auto Group (MAG), we specialize in delivering exceptional luxury vehicles and unparalleled customer experiences across our 65-acre campus in Dublin, OH. Representing prestigious brands such as Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Lotus, Maserati, Mini, Porsche, Rolls-Royce, VW, and Volvo. We are known for our commitment to excellence, integrity, and client satisfaction.

Position Summary : We are currently seeking a detail-oriented and customer-focused Lease / Loan Portfolio Manager. This in office position is responsible for managing the dealership's active lease and loan accounts, ensuring compliance with all lender requirements, maintaining customer satisfaction, and optimizing financial performance.

Key Responsibilities :

Oversee and manage the dealership's lease and loan portfolio, ensuring timely payments, renewals, and contract compliance.
Monitor account performance, delinquencies, and collections while maintaining positive client relationships.
Serve as the primary point of contact for clients with finance-related inquiries, providing white-glove service and solutions.
Collaborate with sales, finance, and accounting departments to ensure accurate documentation and reporting.
Track lease maturities, manage lease-end processes, and proactively engage clients for renewal or upgrade opportunities by scheduling appointments.
Ensure compliance with all financial regulations, lender guidelines, and internal policies.

Qualifications :

High school diploma or equivalent required

Bachelor's degree in Finance, Business Administration, or related field highly preferred.

2+ years experience in automotive finance, banking, or portfolio management

Strong organizational and multitasking skills

Excellent verbal and written communication abilities

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) highly preferred

Understanding of leasing, loans, and financial compliance

Ability to handle confidential information with discretion

Friendly and professional attitude with a customer-service mindset

We Offer :

Competitive compensation and pay structure

Medical, dental, and vision insurance

401(k) with company match

Company-sponsored training and certifications

Employee service discounts

A luxurious, state-of-the-art work environment

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Portfolio Manager • Dublin, OH, US