Service Sales Support Engineer

Eaton's Engineering Services & Systems (EESS) Division is currently seeking a driven Service Sales Support Engineer to? spearhead proposal strategies and fuel growth across our cutting-edge power distribution service solutions in Menomonee Falls, WI! This is a hybrid role with approximately 25% travel throughout the region.

The expected annual salary range for this role is $67,500 - $99,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do :

Lead all activities related to preparing technical pricing and commercial proposal quotations.

Maintain proper communication with internal customers, including price and product feedback on both commercial and technical issues.

Visit customer sites to address customer needs and gather technical inputs for accurate proposal recommendations.

Track proposal and order hit rate activity, enabling field management and outside sales engineers to monitor for customer / channel partner effectiveness.

Act as a division liaison with other Eaton divisions and plants and outside suppliers to identify solutions to customer needs in conjunction with engineering services offerings.

Actively support Division Initiatives (Service Attachment Orders for New Equipment, power system engineering and power system automation offerings, Aftermarket Solutions, Extended Warranty Program, etc.)

Provide ongoing updates regarding proposal activities and prepare Monthly Reports.

Complete all required and recommended product and safety trainings

Provide exceptional customer service to all stakeholders; putting in extra time as needed to meet customer and project deadlines.

Qualifications :

Basic Qualifications :

Bachelor's degree from an accredited institution OR minimum 1 years of electrical contractor estimating / proposal writing experience OR direct field service experience

Possess and maintain a valid and unrestricted driver's license.

No relocation benefit is being offered for this position. Only candidates residing within a 50-mile radius of Menomonee Falls, WI will be considered. Active-duty military members exempt from this geographical limitation.

Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications :

Minimum 1 year of electrical industry field service, application engineering, estimating or proposal development experience.

Engineering Degree (Electrical Preferred) or Business Degree with Engineering / Technical Experience or an Equivalency of 1 year hands-on field service experience and / or proposal generation experience specifically related to maintaining and modernizing electrical power distribution systems. Alternately a Certified Electrical Technologist (CET) with existing field service and / or proposal generation experience specific to our services.

Experience with proposal development in both private sector and government bids; experience with proposal development for all of Eaton's end markets (Industrial, Commercial, Healthcare, Utility, Institutional and Government).

Experience with government proposal procedures such as technical and price proposal separation, reps and certifications, and government evaluation factors.

Experience in writing and reviewing subcontractor work scopes and Subcontractor agreements; preferred experience with GSA purchasing procedures; being able to evaluate proposals for specification compliance; experience with risk evaluation and risk management.

Estimating experience in substation and electrical system installations.

Skills : POSITION CRITERIA :

Experience with Microsoft Office Suite (Word, Excel, Outlook, Teams)

Strong customer focus and communication skills (writing)

Attention to detail

Submit to periodic customer required background and drug screenings.

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Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here () for more detail : Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.