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Staff Services Analyst I/II
Staff Services Analyst I/IIGovernment Jobs • Weaverville, CA, US
Staff Services Analyst I / II

Staff Services Analyst I / II

Government Jobs • Weaverville, CA, US
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Staff Services Analyst

This position will be in-person, in Weaverville, CA. The interview process will take place in-person.

Under direction, to perform professional level analytical duties involving general, administrative and / or fiscal analysis work and participate in special studies or projects; to create and present analytical results, and to perform work as required.

The following is used as a partial description and is not restrictive as to duties required :

  • Gather, tabulate, analyze and chart data; draws organization, workload and other charts; prepares reports and makes recommendations on procedures, policies and program alternatives; presents data and reports to management and makes recommendations on performance, financial, client and other administrative systems; review and analyze proposed legislation and advise management on the potential impact; make decisions in financial, and other administrative systems of average to difficult complexity; monitors contracts; writes a variety of complex reports, prepares correspondence; provides assistance to supervisor where necessary and perform other related duties as assigned.

Knowledge of :

  • Public and business administration principles and practices.
  • Methods and techniques involved in conducting analytical studies of administrative and management practices, methods and procedures.
  • General research practices, techniques, and terminology to conduct research for a department.
  • A variety of computer software applications, including database, graphics / presentation, work processing and spreadsheet software.
  • Methods and techniques of report preparation.
  • English language (i.e. composition, spelling, grammar, and sentence structure).
  • Project management principles to ensure projects activities are conducted in a fiscally responsible and timely manner.
  • Principles and practices of effective customer service.
  • Principles of teamwork and teambuilding in order to work effectively as a member of a team and facilitate effective teamwork.
  • Principles and practices of the functional areas applicable to the assigned options.
  • Principles and practices of leadership and supervision.
  • Community needs and resources.

    • Ability to :

  • Analyze a situation or problem, including stressful situations, accurately and objectively in order to identify alternative solutions and determine an effective course of action.
  • Collect and analyze data and information in order to derive logical conclusions.
  • Formulate options and make recommendations based on data and information collected.
  • Analyze policies, procedures, and programs and make effective recommendations.
  • Make sound decisions and independent judgments within established guidelines.
  • Read, interpret, and apply a variety of information (e.g. laws, policies, procedures, court cases, memorandum of understanding, ordinances, contract provisions, legislations, directives) in order to provide information and ensure compliance.
  • Analyze and interpret basic statistics.
  • Perform arithmetic calculations, including ratios and percentages.
  • Operate a computer to prepare results of analyses (i.e. reports, tables, charts, and graphs) and perform operations (i.e. conduct research on the internet, collect, input, and retrieve data and information).
  • Express information and ideas orally in a clear, concise, organized manner by using proper diction, grammar and volume so that others will understand.
  • Make effective presentations and respond to questions from various groups, including boards, committees, and the public.
  • Compose business communications (e.g. letters, memos, notices) and reports, policies, and procedures, in a clear, concise, organized, and accurate manner.
  • Identify problems and central issues.
  • Reason logically and critically.
  • Perform, analyze, and document research.
  • Research legislative issues and read and understand legislation.
  • Recommend and implement changes / improvements.
  • Develop and maintain cooperative, effective working relationships with co-workers, representatives of community organizations, state / local agencies and associations, supervisors, internal management staff, employee representatives and the public.
  • Effectively mediate and resolve conflicts between / with individuals.
  • Influence and persuade others to accept a particular viewpoint or to follow a particular course of action.
  • Work and interact with a variety of individuals from various socioeconomic, ethnic, and cultural groups in person and by telephone, including situations where relations may be strained or confrontational.
  • Work independently and accept increasing responsibility.
  • Prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines.
  • Manage projects by developing project budgets and timelines to ensure projects meet time and budget guidelines.
  • Work as a team member by keeping communication open, offering support, sharing knowledge, and contributing to and / or leading team efforts.
  • Monitor, plan, direct, assign and review the work of clerical and / or technical employees, if required by the position.

    • Education and Experience :

    Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be :

    Staff Services Analyst I :

  • Two (2) years (60 semester or 90 quarter) of college units; AND Two (2) years of full-time technical level experience involving general administrative, personnel, fiscal, staff development, or program work.

    • Substitution :

    Additional progressively responsible para-professional experience performing complex duties of a technical nature in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.

    Staff Services Analyst II :

  • Graduation from an accredited college or university with a Bachelor's degree AND One year of experience as a SSA I or equivalent OR Four years of professional experience performing document and data management, record keeping, data analysis and reporting, and making data-driven recommendations to management AND One year of experience as a SSA I or equivalent.

    • Licenses and Certifications :

  • Possession of, or ability to obtain, a valid California Driver's license.

    • Typical Physical Requirements :

    Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operated standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push and pull materials and objects up to 25 pounds.

    Typical Working Conditions :

    Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees will interact with staff and / or public and private representatives in interpreting and enforcing departmental policies and procedures.

    Distinguishing Characteristics :

    This classification is responsible for performing various staff administrative and analysis work. Work may include diverse special projects with rigid deadlines. The Staff Services Analyst (SSA) I level is the entry level into the professional Staff Services series. Incumbents work under close supervision. Assignments are generally limited in scope and under the direction of a higher-level employee. As experience is gained, the incumbent is granted more independence from supervision. Most incumbents may promote to the II level after one year of satisfactory performance; however, positions limited to analytical duties of a more routine, repetitive nature will be permanently allocated to the Staff Services Analyst I level. The Staff Services Analyst II level is an experienced level in the SSA class series. Incumbents are expected to perform a wide range of assignments with minimal direction and supervision. This class is distinguished from SSA I by the fact that incumbents are expected to perform the full range of assignments with minimal guidance and supervision.

    Special Note : Please ensure that you are not referencing your attached resume when meeting minimum qualifications. Our subject matter experts will not receive any attachments when deciding if a candidate meets the minimum qualifications, it must be typed out into your application that is submitted.

    Reports To : Director, Deputy Director or Manager.

    Classifications Supervised : None.

    Salary :

    Staff Services Analyst I : $4289.27 - $5748.03 per month

    Staff Services Analyst II : $4738.02 - $6349

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    Analyst Iii • Weaverville, CA, US