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Litigation Skip Tracer
Litigation Skip TracerVelo Law Office • Grand Rapids, MI, US
Litigation Skip Tracer

Litigation Skip Tracer

Velo Law Office • Grand Rapids, MI, US
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Job Description

Job Description

Benefits :

  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Long Term Disability
  • 10 Paid Holidays
  • 120 Hours PTO
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

A multi-state creditors' rights law firm based in Grand Rapids, Michigan, seeks a Litigation Skip Tracer to assist with its consistently growing practice. No prior creditors rights, collections, or legal experience required!

Responsibilities :

  • Process notification of non-service and research options for further service.
  • Utilize resources available to determine location information for service utilizing procedures set forth by the company.
  • Provide excellent customer service while contacting process service companies on behalf of clients to resolve service timeline concerns, provide updated location information, and for status follow ups.
  • Determine if alternate service methods may qualify for accounts where initial service was not successful.
  • Accurately document all calls and third-party contacts pertaining to service.
  • Assist with incoming consumer calls utilizing appropriate and professional communication to respond to basic questions, assist with account payments, and provide information regarding potential payment plans.
  • Verify and analyze gathered data to ensure accuracy and reliability.

    • Qualifications :

  • High School Diploma or Equivalent
  • Strong Typing Skills
  • Required Language Skills
  • Strong Attention to Detail and Goal Oriented
  • Commitment to Excellent Customer Service
  • Excellent Written and Verbal Communication Abilities

    • Benefits :

  • 120 Hours PTO
  • 10 Paid Holidays
  • Long Term Disability
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

    • 20 hours of PTO are available DAY 1!

    Work Location : In Person

    Schedule :

  • 8-hour shift
  • Monday to Friday
  • No nights
  • No weekends
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    Skip Tracer • Grand Rapids, MI, US

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