Support Clerk III (Transportation Scheduler)

Make Your Mark. Shape Your Future.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make the World. Sound like you? Join our top-notch team of 54,000+ professionals in 60 countries who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, IRWIN, LENOX, and more.

What You'll Do

As a key member of our logistics team, you will play a vital role in coordinating shipments, managing customer accounts, and maintaining operational efficiency, directly impacting the success of our global supply chain.

• Consolidate and assign pickup dates for LTL shipments.
• Use the Warehouse Management System (WMS) to identify and schedule unscheduled loads as needed.
• Monitor the pickups inbox and respond to carrier inquiries within two hours.
• Coordinate with carriers to arrange pickups for completed preloads.
• Follow up on missed live loads with carrier dispatch, escalating issues to corporate transportation or customer representatives when necessary.
• Maintain accurate, up-to-date comments on all loads as changes occur.
• Manage customer accounts by pulling orders, performing data entry, consolidating PO numbers, planning waves, and coordinating with internal and customer representatives.
• Monitor distribution center capacity for picking and loading on an hourly basis.
• Collaborate with Operations to align load movement with picking pace.
• Compile and submit daily reports detailing picks and gross shipment volume at the beginning and end of each shift.
• Address customer service inquiries promptly and professionally.
• Assess and communicate manpower capacity to support operational planning.
• Ensure timely completion and scheduling of all loads.
• Update metric boards hourly using Excel.
• Be available for overtime as required by business needs.

Who You Are / What You Have

Physical Demands

This role requires regular standing, walking, lifting, and repetitive movement of cartons. You will use a computer mouse and keypad throughout the day, with minimal typing. Vision requirements include close screen work and the ability to adjust focus.

Work Environment

You will work in a warehouse setting, which is typically moderately loud and not climate controlled. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What You'll Receive

You'll receive a competitive salary and a great benefits plan :

What's more, you'll get the pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools and storage company, with a leading presence in engineered fastening. We're visionaries. Industry 4.0 innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Career Opportunity : Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.