Keyholder

PT Key Holder

Ana Luisa is seeking a customer-focused and results driven PT Key Holder to join the retail team. As an integral part of the sales floor, the Key Holder supports both customers and team members while fostering a welcoming, service-led environment that reflects the Ana Luisa brand.

They help drive revenue through strong selling behaviors and personalized service, while also supporting client relationship building and team engagement. The Key Holder partners with store leadership on daily operations, including opening and closing the store. The Key Holder will initially report to the Store Manager.

What You'll Be Responsible For

Team Leadership

• Nurture an inclusive team culture that promotes active engagement, fosters collaboration, cultivates harmony and elevates overall productivity
• Maintain exceptional interpersonal skills to ensure crystal-clear, effective communication with both the store team and cross-functional partners
• Propel team growth and development through training, coaching and consistent feedback in areas such as product knowledge, sales techniques and the delivery of exceptional customer service
• Exhibit a strong leadership presence on the sales floor, establishing a benchmark for customer service excellence
• Strategically execute the brand's vision and objectives, effectively communicating all key-performance-indicators (KPIs), expectations, directives and store initiatives to the team

Sales Achievement

Customer Experience

Operational Excellence & Visual Merchandising

What You'll Bring

What You'll Love About Us

Ana Luisa is an equal opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.