Reimbursement Specialist (On-Site in Iowa City, IA)

Job Description

Job Description

Are you detail-oriented, highly organized, and looking to make a meaningful impact in healthcare? We’re seeking a Reimbursement Specialist to join our team, supporting patients through accurate and timely billing for home infusion therapy and enteral nutrition services . In this role, you’ll work closely with patients, payers, and internal teams to ensure proper documentation, compliance, and reimbursement while providing outstanding customer service and support.

The ideal candidate brings strong communication skills, a service-focused mindset, and experience in medical billing, coding, or insurance reimbursement . Knowledge of infusion billing, payer requirements, and systems such as Brightree or Epic is a plus, but not required. This position offers the opportunity to work in a collaborative healthcare environment, and you will be making a difference in patients’ lives every day.

This position is located on-site at our Iowa City, Iowa office and will be required to work on-site, with a hybrid working arrangement possible following six (6) months of orientation and training.

Position Summary

The Reimbursement Specialist position is responsible for billing insurance companies, clients, and third-party payers for home infusion services and enteral nutrition therapy, ensuring compliance with company and regulatory standards.

Position Responsibilities

• Performs billing services for home infusion therapy and enteral nutrition services in a timely and accurate manner.
• Ensures all necessary documentation and authorizations have been obtained by the intake department prior to billing as it relates to payer requirements, standard operating procedures, and compliance programs.
• Performs collections duties within billing software.
• Establishes and maintains effective channels of communication and a professional relationship with patients, co-workers, and outside facilities.
• Documents communication between patients and payers in the data system.
• Addresses patient concerns and provides management with feedback on strategies to achieve goals and prevent future service issues.
• Handles patient payments and provides counseling regarding available payment plans.
• Assists with process improvements.
• Additional duties as assigned.

Education and Experience Requirements

Desired Qualifications and Experience

Required Skills and Abilities

Physical Requirements

Additional Eligibility Requirements

Expected Work Hours and Location

Generally, 8 : 00 am to 5 : 00 pm Monday-Friday. Days and hours are subject to change with notice.

This job description is a summary of the primary duties of the position but may not be all inclusive.

Remote work option after 6 months on the job. Must sign and abide by University of Iowa Health Ventures Telecommuting policy.

UIHV is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy(including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associated preferences.

Persons who need assistance or accommodations with the application or interview process may contact UIHV at 319-688-6967.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification.