Talent.com
Client Service Coordinator (Commercial Lines)

Client Service Coordinator (Commercial Lines)

Korhorn Financial Group IncGranger, IN, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Client Service Coordinator-Commercial Lines

Updated 8 / 2025

Department : Insurance

Reports To : Department Leader

Position Mission Statement

To fulfill KFG’s mission of educating, advising and serving with character and integrity by providing timely, considerate and professional service for personal and commercial lines insurance clients.  To build trust with insurance clients and team members and add referable value in KFG’s relationship with insurance clients.

Responsibilities and Tasks

Service

  • Answers policy change questions, quotes potential changes for customers and processes changes.  Ensures accurate & processing of changes by companies
  • Answers coverage-related questions for clients
  • Provides coverage documentation for clients, banks or other lenders as needed
  • Handles advanced billing questions
  • Performs policy reviews to ensure no material changes have taken place impacting agency coverage recommendations

Retention

  • Reviews upcoming client renewals based upon renewal guidelines to target potential clients for re-market
  • Gathers information to remarket targeted clients and work to determine if an alternate carrier is a more appropriate fit
  • Quotes and issues rewritten policies, cancels prior coverage and ensures accurate processing of related items with carrier.  Reviews, processes & indexes all forms, documents and photos required to comply with carrier requirements for audit purposes
  • Client retention goal of 92%

    • Claims

  • Accepts claim inquiries from clients and advises client based upon pertinent information such as other parties involved, injuries sustained, damage incurred and deductibles
  • Informs client of potential related claim surcharges
  • Files and documents claims with carriers & in agency management system
  • Communicates with company adjusters, & third parties (body shops etc.) as needed acting as a liaison in the event of poor communication between client and adjuster
  • In the event of an emergency, offers additional assistance such as scheduling disaster restoration services or other mitigation to minimize potential loss

    • New Business

  • Serves as initial point of contact for prospective commercial insurance clients
  • Assists in gathering data / scheduling Needs Analysis calls for commercial producers
  • Assists producers in marketing risks by preparing and sending Accord Applications and / or entering proposals onto sites of various insurance carriers
  • Works together with producer to create professional insurance proposals for client delivery
  • General administrative / client support for commercial producers
  • Perform other duties as required.

    • Required Skills and Abilities

  • Significant computer and software training or experience (i.e. Microsoft Office, AMS or Applied Agency Management systems, EZLynx or other comparative rater software)
  • Must have a desire to pursue professional development, additional licenses and / or designations
  • CIC Designation
  • Ability to manage up to $3,000,000 commercial premium volume book of business
  • Must be a team player and able to collaborate with insurance and other department team members
  • Comfortable interacting with clients via telephone, email, text, video conferencing or face-to face
  • Must be coachable, goal oriented, grasp concepts quickly, able to work in a fast-paced environment, embrace change and have a strong desire to learn and grow in the insurance industry

    • Education and Experience

  • Bachelor’s degree from an accredited college or university, preferred
  • Two to three years insurance service experience, preferred
  • Property & Casualty license is required, or able to obtain
  • 3+ years commercial insurance experience
  • CIC designation, preferred
  • High School diploma or GED equivalent

    • Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
    • serp_jobs.job_alerts.create_a_job

    Client Service Coordinator • Granger, IN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Client Service Coordinator - Wealth Management

    Client Service Coordinator - Wealth Management

    Korhorn Financial Group IncGranger, IN, US
    serp_jobs.job_card.full_time
    To demonstrate a servant’s heart to KFG’s clients and the firm by providing timely, considerate, and professional service. To build trust with clients and team members and add referable ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce46567 Syracuse, IN, US
    serp_jobs.job_card.full_time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    US Customs and Border ProtectionMiddlebury, IN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Account Coordinator

    Account Coordinator

    Goshen HealthGoshen, Indiana, United States, 46526
    serp_jobs.job_card.full_time
    The Account Coordinator is responsible for a variety of duties, as assigned by Revenue Cycle Management, which may include. In addition, the Account Coordinator works in collaboration, providing.Cod...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Full Time Teller

    Full Time Teller

    Kellogg Community Credit UnionThree Rivers, MI, United States
    serp_jobs.job_card.full_time
    Join Kellogg Community Credit Union as a full-time teller.Our Tellers are responsible for processing member transactions in an accurate and timely manner while delivering superior member service an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Focus Group

    Focus Group

    ReeledgeVandalia, MI, US
    serp_jobs.job_card.full_time +1
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company launching a new service and looking...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Application Engineer

    Application Engineer

    Armstrong InternationalThree Rivers, MI, United States
    serp_jobs.job_card.full_time
    The Application Engineer is responsible for communicating with customers and vendors, understanding their needs, and ensuring an enjoyable sales process. This role requires a dynamic individual with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    Middlebury Cheese CompanyMiddlebury, IN, United States
    serp_jobs.job_card.full_time
    Middlebury, IN cheese-making facility.This hands-on role is critical to ensuring operating efficiency and equipment reliability, fostering team engagement, and prioritizing maintenance efforts effe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead CSR / Teller - St. Joseph South - Full-Time

    Lead CSR / Teller - St. Joseph South - Full-Time

    Fifth Third BancorpSaint Joseph, MI, US
    serp_jobs.job_card.full_time
    Location Saint Joseph, Michigan 49085.Make Banking a Fifth Third Better We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Genuine PartsWarsaw, IN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarCassopolis, MI, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Accounts Receivable / Accounts Payable Specialist

    Accounts Receivable / Accounts Payable Specialist

    Armstrong InternationalThree Rivers, MI, US
    serp_jobs.job_card.full_time
    The Accounts Receivable / Accounts Payable Specialist is primarily responsible for invoicing customers, collecting and applying customer payments, as well as collecting invoices from suppliers, mat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Learning & Development Coordinator

    Learning & Development Coordinator

    The Bowen CenterWarsaw, IN, US
    serp_jobs.job_card.full_time
    Learning And Development Coordinator.The Learning and Development Coordinator provides day-to-day administrative support for all staff development needs, tracks and ensures compliance of staff with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Agency Sales Coordinator

    Agency Sales Coordinator

    Combined InsuranceSouth Bend, IN, US
    serp_jobs.job_card.full_time
    Combined Insurance, a CHUBB company and leader in the voluntary benefits industry, is seeking talented Agency Coordinators to help us build on our recent exciting growth. The ideal candidate has at ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Kelly ServicesDecatur, TN
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Laundry Service Provider

    Laundry Service Provider

    Healthcare Services Group, Inc.Bremen, IN, US
    serp_jobs.job_card.full_time
    Compensation Range : $13 / hr Overview : .Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and ga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulBenton Harbor, MI, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    US Customs and Border ProtectionDowagiac, MI, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Explore support near

    Explore support near

    Wyndy LLCCentreville, MI, United States
    serp_jobs.job_card.full_time
    Support near 49032 is responsible for providing assistance and guidance to individuals in need.This role involves offering support, problem-solving, and advocacy to promote the well-being and succe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Marriage and Family Therapist (LMFT)

    Licensed Marriage and Family Therapist (LMFT)

    LifeStance HealthThree Rivers, MI, US
    serp_jobs.job_card.full_time
    We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence. Wanting to deliver high quality behavioral healthcare.Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days