Job Description
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Description
Summary :
Manages the designated service line and staff for a facility; ensures quality and full compliance with relevant policies and standards.
Responsibilities :
- Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
- Ensuring consistent application of nursing services policies and standards throughout the organization
- Monitoring patient outcomes and quality and effectiveness of nursing care
- Overseeing performance of managers and teams; identifying and addressing staff training and development needs
- Medical staff, department heads, and administrators in matters related to nursing service and strategies
Standard I : Financial Management
Recognizes the impact of reimbursement on revenueUnderstands the relationship between value-based purchasing and quality outcomes with revenue and reimbursementCreates, monitors, and analyzes a budget explaining variancesConduct ongoing evaluation of productivity forecasting future revenue and expensesDocuments capital appropriations and project authorizationsStandard II. Human Resources Management
Evaluates and specifies the critical resources required to accomplish the team's objectivesInitiates requests for required resources based on staff competency with patient acuityAllocates team resources responsibly and equitably within the scope of labor lawsCalculates resource usage to set a baseline for comparisonDiscovers opportunities to improve resource utilizationImplements changes in role consistent with scope of practiceAnticipates and plans for admission / discharge / transfer needs to facilitate patient flowResolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.Adjusts management and personal style to fit the needs of different people and different situationsExplores motivational factors and tailors motivational efforts to individual needs and situations for the departmentConducts evaluations on personnel performance at the work place and recommends improvement plansCoaches others on operating personnel management systems and their processesStandard III. Relationship Management and Influencing Behaviors
Situation Managemento Identify issues that require immediate attention
o Apply principles of crisis management to handle situations as necessary
o Manage conflict
o Promote team dynamics
o Mentor and coach staff
Promote Professional Managemento Promote and encourage stress management
o Encourage participation in professional action
o Apply principles of self-awareness
o Foster a healthy work environment
Diversityo Understand the components of cultural competence as they apply to the
workforce
o Maintain an environment of fairness and processes to support it
o Capitalize on differences to foster highly effective work groups
Standard VI. Performance Improvement / Safe Practice / Quality Care / Regulations
Assesses customer and patient satisfaction while developing strategies to address satisfaction issuesProvides direct service to internal or external customersFacilitates the resolution of customer problems, issues, or concernsMonitors and promotes workplace safety requirements resulting in positive patient outcomesApplies systems thinking knowledge as an approach to analysis and decision-makingDemonstrates accountability for nursing research and quality improvement activitiesSupports provision of evidence-based nursing carePromotes and communicates patient information effectively across the continuum of careStandard V. Leadership
Serves as a leader of patient careUtilizes an appropriate style of leadership : autocratic, democratic, laissez-faire / free rein, etc.Demonstrates leadership qualities : intelligence, dominance, persistence, integrity, confidenceManages own behaviors during interactions, such as feedback giving, to shape workplace eventsUtilizes positive reinforcement to motivate & attain desired behaviors; increases productivityEmploys leadership theories, such as contingency and transformational, and associated techniquesApplies techniques of “action learning” to problem solve and personally reflect on decisionsClinical Performance Improvement
Shares experiences with process performance improvements across multiple areasRecognizes recurring and difficult programs and explores new or innovative solutionsLeverages technology to facilitate the sharing of clinical performance or outcomes dataCompares and contrasts different approaches for performance improvement; highlights pros and consCreates mechanism for ensuring quality and performance measures are understood and valued by nursing staffConsults on and coaches on developing business cases to justify improvement initiativesClinical Policies and Standards
Monitors different types of clinical practice to ensure compliance with standardsEvaluates existing and evolving standards and procedures and their impact on the organizationShares advanced clinical standards and policies across medical specialtiesCollaborates with other functions in establishing and documenting joint standardsParticipates in the development of clinical policies and practicesDevelops control and monitoring mechanisms for clinical policies adherenceHealthcare Policy and Ethics Compliance
Shares experiences with addressing diverse problems in healthcare policy complianceDemonstrates best practices for dealing with complex compliance or non-compliance situationsGuides others in making correct decisions when faced with ethical dilemmasDesigns or revises organizational practices and procedures to ensure compliance with policiesSupports and coaches on mechanisms that encourage attention to compliance issues all clinical activitiesParticipates in translating policy changes into operational programs and servicesHealthcare Regulatory Environment
Implements programs as needed to comply with diverse healthcare laws or regulationsMonitors regulatory compliance of all healthcare practices to ensure no violationsEvaluates key aspects of pending healthcare regulations and legislation that may impact companyProvides recommendations and implements solutions to existing and potential legal problemsRemains knowledgeable and shares main considerations and issues related to laws and regulations in the implementation of healthcare practicesCollaborates and communicates with all departments of a healthcare organization for the preparation for external auditsRequirements :
Master's DegreeMinimum of 3-5 years clinical patient care experience in a relevant settingMinimum of 5-10 years of healthcare management experienceRN License in state of employment or compactWork Schedule : 5 Days - 8 Hours
Work Type : Full Time