Part-Time Front Office Administrative Assistant

Organization Overview Christian Center of Park City (CCPC) is a Christian, humanitarian community resource center dedicated to improving the lives of individuals and communities by addressing immediate and basic needs.

We serve as a leading network for community resources, offering counseling, care support, and providing hope to those we serve.

Our work is primarily focused on the population centers of Summit and Wasatch counties, but we serve all people, regardless of race, religion, nationality, sexual orientation, ethnicity, or gender.

We require no membership, dues, or adherence to our faith traditions to benefit from our programs and resources.

Job Title :

• Front Office Administrative Assistant Department : Counseling Admin Reports to : Director of Counseling & Wellness Location : In Person, Park-City UT Pay Range : $18.50-$22 / h Availability : Mon-Fri 20-25 hours / week Job Summary CCPC is seeking an energetic and outgoing Front Office Administrative Assistant to serve as the front-line customer service, hospitality, and administrative contact for all clients, providing a friendly, consistent, and welcoming presence.
• FOAA will play a key role in welcoming clients and coordinating important information and communications for the Counseling & Wellness Center.  Key Responsibilities Greet all Counseling and Wellness clients and staff with a friendly, consistent & welcoming presence while also gathering relevant information, scheduling, and taking payments.   Responsible for all inbound communications to Counseling & Wellness including all phone calls, texts, crisis calls, voicemails, emails, and walk-ins.
• Return responses within 24 hours.   Update and maintain the welcome area with brochures and timely information.  Manage scheduling for all new clients and current clients of specific clinicians, physicians, and coaches.  Collect all required paperwork, create charts for patients, update agreements, ROI’s, and consents, and ensure OQ screening delivery and reporting.  Enter transactions and payments daily.  Direct and / or retrieve appropriate information for clients and walk-ins.  Maintain cleanliness overall across the Counseling Center’s waiting area, office area, and other shared areas.
• Prepare the front office and therapy rooms each day.  Responsible for all administrative aspects of pre-meeting communications and set up including providing Zoom link, Owl Labs camera, taking and taking / sending summary meeting minutes.  Ensure supplies are available for the office and clinicians.
• Report inventory needs to ensure stocked supplies are always on hand.   Manage referral process, resource list, clinical record requests, and administrative front office documents.

Update information when requested.  Organize offices, files, and stored supplies as needed.  Assist with administrative and office tasks and projects.   Train new staff and volunteers in front office duties and procedures  Other responsibilities as assigned.  Expectations :