Client Support Services Counselor

ChildNet Youth and Family Services is currently recruiting for a Client Support Services Counselor (CSSC) for our Inland Empire (IE) Behavioral Health Services program located in Palm Desert, CA.

IE Behavioral Health Services provides various support services to children, their families and community-based clients. The Client Support Services Counselor (CSSC) delivers regular support services to clients in specialized placements, and families in the community, in collaboration with other members of the treatment team. The CSSC will be assigned to serve high-risk youth and work within the community, coordinating services needed to meet the needs of clients and their families. All services are provided according to county contracts and in compliance with agency policies and procedures and state requirements. Work hours may begin and end at various intervals throughout the day. Work days may include Saturdays and Sundays , and two consecutive days off during the 40 hour work week are not guaranteed. Position requirements include a work schedule not consistent with eight (8) straight scheduled hours of working time. If a business-related call is received between work functions or between intervals of working time, it is expected that an attempt will be made to return the call within 30 minutes.

Example Job Responsibilities :

• Coordinate and provide services to children and adolescents under the supervision of the CSSC Supervisor or their designee. This will frequently involve one-to-one interaction with a specific client for extended periods.
• Meet with clients regularly, and as often as necessary, to provide opportunities to practice new skills to support them in their home and in various community environments and situations.
• Meet level of service requirements according to the needs of each child identified as requiring services on the client treatment plan.
• Maintain availability for possible crisis intervention services 24 hours / day, 7 days / week.
• Attend and participate in CFT, IEP, consult meetings, and other client-related meetings as part of the treatment implementation team.
• Complete assessments, reports and other required paperwork for timely submission to county placing agencies.
• Maintain contact notes and DMH billing documentation for each individual client.
• Identify, report, and respond to extreme behavior, such as verbal aggression, biting, hitting, kicking, throwing items (e.g., food, objects, and / or bodily fluids), self-inflicted injuries, property damage, substance abuse, etc., in accordance with applicable local, state, and federal regulations and ChildNet policies and procedures.
• Facilitate sessions with clients as scheduled throughout the week, minimizing missed sessions. Any missed sessions must be made up during the same week.
• Attend DPSS / DMH meetings, provider meetings and other community events as a representative of the agency.
• Maintain required CSSC training as outlined in the county contract.
• Maintain availability to meet client needs at varying times, including evenings and weekends.
• Perform any other duties as assigned.