Head of Sales & Client Success

Job Description :

We're hiring a Sales Strategy & Execution Lead to own and scale our sales function - from managing the team and refining strategy to closing key deals and building scalable systems.

This role is ideal for a strategic, hands-on sales leader who's ready to build a growing team, optimize sales infrastructure, and drive revenue through both new business and account expansion. You'll manage our sales team, and work closely with our Customer Success team to identify and convert upsell and cross-sell opportunities.

Key Responsibilities :

Sales Strategy & Planning

• Develop and own the sales & customer success strategy and tactics in line with company goals.
• Set team quotas and performance metrics.
• Partner with the Director of Marketing to align campaigns and lead generation efforts with sales goals.

Sales Execution Oversight

Customer Success & Retention

Operational Alignment

Leadership & Culture

Requirements :

Success Metrics (KPIs)

Focus : Revenue strategy, alignment, and execution oversight.

Compensation

Base Salary

Incentive Compensation

The employee is eligible to earn up to $35,000 annually in variable incentive compensation, tied to achievement of both new sales goals and upsell / cross-sell goals.

Weighting

Payout Mechanics

If both the new sales goal and upsell / cross-sell goal are met at 100%, the employee earns the full $35,000 incentive.

For every 10% above the combined goal, the employee earns an additional 5% of base salary ($4,250).

110% of goal = $35,000 + $4,250 = $39,250

If targets are not met, incentive payouts are prorated based on actual performance against goals, by category.