Remote Service Advisor

A company is looking for a Remote Service Advisor who excels in customer service and sales.

Key Responsibilities

Convert inbound and outbound calls into confirmed vehicle service appointments

Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals

Provide VIP white glove customer service to build trust and loyalty with customers

Required Qualifications

Sales Development / Call Center / Inside Sales experience (automotive experience a plus)

Strong phone presence with experience handling high call volumes (75-100+ calls / day)

Ability to influence and close using consultative, trust-based selling techniques

Proficiency with CRM tools and strong organizational skills

Fast and accurate typing (40+ WPM)