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Merchant Assistant
Merchant AssistantGEARYS Beverly Hills • Beverly Hills, CA, US
Merchant Assistant

Merchant Assistant

GEARYS Beverly Hills • Beverly Hills, CA, US
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Position Summary

This role provides clerical and operational support to the buying team at Gearys Beverly Hills , a premier destination for luxury retail and e-commerce. Responsibilities include a variety of administrative tasks, purchase order tracking, and communication with internal teams across both retail and online channels. The ideal candidate is detail-oriented, efficient, and able to thrive in a fast-paced environment that supports a seamless luxury shopping experience across all platforms.

Key Responsibilities :

  • Answer incoming calls and manage email correspondence promptly and professionally.
  • Maintain organized filing systems and perform accurate data entry, with strong proficiency in Excel required; experience with NetSuite and Magento is a plus.
  • Work closely with customer service, sales associates, and cross-functional teams to provide accurate shipping ETAs, product availability, and general order status updates, ensuring smooth daily operations. Track purchase orders, shipments, and deliveries; communicate updates to relevant teams.
  • Create and maintain purchase orders, including entering price changes and conducting timely follow-ups to ensure accuracy and on-time processing.
  • Prioritize tasks and adapt to changing workload in a fast-paced retail environment.
  • Generate and distribute weekly and monthly reports to relevant teams, ensuring timely and accurate communication of key data.
  • Operate independently and collaboratively, adjusting priorities under pressure while maintaining accuracy and meeting deadlines.
  • Collaborate with e-commerce and marketing teams to execute website updates, including product details, promotions, imagery, and site maintenance; assist with product uploads and content accuracy for online merchandising.

Required Qualifications :

  • Retail experience requires exposure to buying, inventory, or merchandising clerical support preferred.
  • Proficient in Microsoft Excel (formulas, sorting, data management).
  • Familiarity with Netsuite and Magento platforms a plus.
  • Excellent verbal and written communication skills, comfortable handling calls and emails.
  • Highly organized, detail-oriented, able to manage multiple tasks under pressure.
  • Ability to thrive in a fast-paced environment that supports both retail and e-commerce operations, with equal focus on accuracy, adaptability, and cross-functional collaboration.
  • Maintain a basic understanding of purchase order processes and pricing updates to support the buying team with routine data entry, tracking, and communication tasks.

    • This is an hourly role, full time role at $30 per hour. We also offer a very competitive benefits package.

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    Assistant Merchant • Beverly Hills, CA, US