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FOH Manager

FOH Manager

PRIME 55 LLCSt. Louis, MO, US
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Prime 55 Restaurant, Downtown :

  • A  Front-Of-House  manager oversees operations at a restaurant.
  • They shape a restaurant-goer’s experience by maintaining the dining room’s appearance, training quality staff, and ensuring good customer service.
  • Front-of-house managers are “people people” with strong organization and leadership skills.
  • A talent for conflict resolution is also important for addressing customer complaints and handling staff disputes.
  • This position is usually full-time and often demands long hours on closing nights, some weekends, and holiday shifts.
  • A Restaurant Manager plays a crucial role in the day-to-day operations of a restaurant, ensuring that it runs efficiently, provides excellent customer service, and meets its financial and operational goals.

The specific responsibilities and qualifications for a Restaurant Manager can vary depending on the type and size of the restaurant, but here is a general job description :

  • Job Title :   Restaurant FOH Manager Job Summary : The Restaurant Manager is responsible for overseeing all aspects of restaurant operations to ensure the smooth and profitable functioning of the establishment.
  • They are responsible for managing staff, maintaining high-quality service standards, optimizing financial performance, and ensuring compliance with safety and health regulations.

    • Key Responsibilities :

  • Staff Management : Hire, train, and supervise restaurant staff, including servers, cooks, and support staff.
  • Schedule and allocate tasks to ensure adequate coverage during all shifts.
  • Set performance expectations and conduct regular performance evaluations.
  • Address staff concerns and conflicts, and provide coaching when necessary.

    • Customer Service :

  • Ensure a high level of customer satisfaction by maintaining excellent service standards.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Train staff in customer service etiquette and ensure a welcoming atmosphere.

    • Operations Management :

  • Oversee day-to-day restaurant operations, including opening and closing procedures.
  • Manage inventory, order supplies, and monitor food and beverage costs.
  • Ensure compliance with health and safety regulations and food handling guidelines.
  • Implement and maintain restaurant policies and procedures.

    • Financial Management :

  • Monitor and manage the restaurant's budget, expenses, and revenue.
  • Set pricing strategies and menu changes to maximize profitability.
  • Track financial performance and implement cost-saving measures when necessary.

    • Marketing and Promotion :

  • Develop and execute marketing strategies to attract and retain customers.
  • Collaborate with the marketing team to create promotions and advertising campaigns.
  • Utilize social media and online platforms to enhance the restaurant's online presence.

    • Quality Control :

  • Ensure that food quality and presentation meet or exceed established standards.
  • Conduct regular inspections of the dining area, kitchen, and restrooms to maintain cleanliness and hygiene.

    • Team Development :

  • Provide ongoing training and development opportunities for staff.
  • Foster a positive work environment that promotes teamwork and employee satisfaction.
  • Encourage innovation and creativity among staff members.

    • Qualifications :

  • Proven experience as a Restaurant Manager or in a similar role within the food and beverage industry.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Knowledge of restaurant management software and point-of-sale systems.
  • Understanding of financial management and budgeting. knowledge of food safety and health regulations.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Certification in food handling and safety (e.g., ServSafe) is often preferred.
  • A Restaurant Manager is a pivotal figure in ensuring the restaurant's success by effectively managing both its front-of-house and back-of-house operations while providing exceptional service to customers.
  • Adaptability, strong leadership, and attention to detail are essential qualities for success in this role.
  • All candidates are subject to background and drug screening.

    • By applying to this job, you agree to receive periodic text messages from this employer and Paycor about your pending job application.

  • Opt out anytime.

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    Foh Manager • St. Louis, MO, US