Coordinator, Event & Resource Management

Hospitality Specialist

The primary focus of the Hospitality Specialist is to plan and coordinate events within the amenity spaces. This role acts as the initial contact person for hosts at the Company's Corporate Headquarters and Global Technical Center facilities. This individual supports critical business operations and is a cross-functional, shared resource for the enterprise. This position requires excellent time management, communication skills and the ability to maintain confidentiality while prioritizing their workload.

Planning :

• Responsible for short- and long-term planning of all events.
• Manage incoming requests from a variety of internal hosts within service request platform. Maintain proficient knowledge of workflows. Escalate any process-related issues or improvements to Lead Coordinator.
• Proactively meet with event hosts to provide guidance and support throughout planning, implementation, and post-event activities.
• Obtain clear understanding of expectations for each event to provide appropriate level of service.
• Provide advice regarding all services and amenity programs based on host preferences catering, room setup, etc.
• Responsible for selecting appropriate location for each reservation based on host needs.
• Coordinate with external vendors including transportation services, plant scaping, and rental furniture or equipment.
• Ensure that quotes are in line with pricing agreements and / or previously quoted services. Escalate discrepancies to Lead Coordinator.

Vendor & Support Staff Management :

Logistics :

Problem Solving :

Stakeholder Communication :

Assist in the budgeting process for services and amenity spaces.

Assist with special projects as needed.

Ability to work after-hours for special events.

Job duties include contact with other employees, operating heavy machinery, and access to proprietary information, raw materials, finished merchandise, and / or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and vendors.