Restoration Supervisor (Nashville)

Restoration Supervisor

Do you love helping people through difficult situations? Then, don't miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor at SERVPRO of Belle Meade / West Nashville, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The Restoration Supervisor coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand, the restoration supervisor demonstrates to customers and clients the company's Here to Help commitment. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which will include industry certifications.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!

Primary Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Coordinate and perform production processes as scheduled and ensure quality control, this is a labor intensive position
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Position Requirements

Pay ranges from $19 - $22 / hour based on experience + incentive, following probationary period, with overtime pay, and increases based on merit.

Each SERVPRO Franchise is independently owned and operated.