Vice President of Payments

Redwood Credit Union is seeking our next Vice President of Payments to strategically plan, direct, and lead the Card Services and Electronic Services departments with an emphasis on providing an excellent Member experience.

Key Responsibilities

Executive Leadership

• oReview and identify cost-effective utilization of all resources by leading and directing the management of human capital to ensure the availability of skills and abilities needed to meet RCU’s Vision, Mission, Values, and service doctrine.
• o Responsible for the total Member experience, while managing the day-to-day card and electronic services operations through direct staff reports.
• o Responsible for Card and Electronic Services programs performance by analyzing information and recommending opportunities for current and future growth.
• o Resolve problems through analysis of data, identification of root cause(s), evaluation of options, rendering of decisions and implementation of action.
• o Supervise staff goals, training, resources, support, feedback, and accountability. Promote team member contributions and job satisfaction by providing development opportunities, a cooperative working environment, and strengthening working relationships.
• o Drive effective interface with other RCU departments by directing / serving project teams and acting as the designated backup for the SVP in various meetings as necessary.

Program Management

Planning

Join us and discover why you’ll love working at Redwood Credit Union!

About Redwood Credit Union (RCU) :

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well‑being of our Members through better rates, low or no fees, and best‑in‑class customer service. Our purpose is to inspire hope and elevate the financial well‑being of our communities one person at a time, through good times and bad.

As a not‑for‑profit financial institution, we are committed to a people‑first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well‑being for all.

Why work for Redwood Credit Union?

Minimum Qualification : Knowledge, Skills and Abilities

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in business administration, finance or closely related field, with a minimum of ten years of management experience in the payments space, including debit and credit card and / or electronic payments programs, and a minimum of three years of progressive leadership experience.

Compensation

Base starting range : $188,052 to $221,249 annually commensurate with experience.

Base salary starting range is based on scope and responsibilities of the position, candidate’s work experience, education / training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Benefits

RCU Discounts and Perks

Physical Requirements

Internal Team Members : If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer

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