Client Solutions Consulting Sr Director

The Sr. Director, Client Solutions is responsible for leading the end-to-end client solutioning lifecycle, from initial documentation through pricing handoff, SOW development, implementation, and ongoing performance management.

This role serves as a strategic partner across the business ensuring seamless delivery of client solutions that meet business objectives and exceed expectations. The Sr. Director will also oversee dealer interactions that enable forward and reverse logistics as well as an industry connection. This Leader will drive cross-functional collaboration, and client satisfaction through structured planning, execution, and continuous improvement.

Primary Responsibilities :

• Set and manage internal SLAs.
• Translate client needs into actionable solution documentation.
• Collaborate to ensure accurate and timely handoff of solution materials.
• Validate feasibility and alignment of proposed solutions with operational capabilities.

Statement of Work (SOW) Development

Implementation Leadership

Client Performance Management

Industry Engagement

Dealer Forward and reverse logistics

Minimum Qualifications :

Preferred Qualifications :

USD 175,300.00 - 292,100.00

Compensation :

Compensation includes a base salary of $175,300.00 - $292,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits :

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.