Equipment Support SpecialistRemedy Intelligent Staffing • Clive, IA, US
Equipment Support Specialist
Remedy Intelligent Staffing • Clive, IA, US
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job_description.job_card.job_descriptionProficiency in computer skills, including CRM systems Customer service experience required (3+ years) Mechanical aptitude Electrical experience Card reader experience Service and support experience
Immediate 1st Shift Temporary Equipment Support Specialist Job in Clive, IA!
Pay : $20.00 -$22.00 / Hour
Hours : 8 : 00am-5 : 00pm
(Every other Wednesday 7 : 30am-5 : 00pm)
Responsibilities :
- Provide a high level of product support to customers via help desk
- Ability to identify the problem and provide the correct solution by troubleshooting and diagnosing problems
- Triage calls and web leads and route them to the appropriate department or team member
- Identify potential sales opportunities and transfer qualified leads to sales team
- Provide accurate information and solutions to customer inquiries
- Use CRM systems and other relevant software to track customer interactions and sales leads
- Performing basic diagnosis
Requirements :
Click "Apply Now" to complete an application or attach a resume.
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Equipment Specialist • Clive, IA, US
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