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Manager

Manager

Chick-fil-APlainfield, IN, US
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Manager

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. A Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Manager's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching / developing team members. Managers lead by example and set the tone that others will follow.

Main Responsibilities of a Store Manager

Upholds : CFA Standards and Culture

  • Upholds brand standards
  • Upholds food safety and quality standards
  • Upholds restaurant cleanliness and safety

To be remarkable in shift operations.

Creates : Restaurant Environment

  • Creates daily restaurant experience for the team through positive feedback
  • Creates daily plans for running entire restaurant
  • Coaches : Team Leaders and Team Members

  • Coaches resource and tool alignment
  • Leverages Development Manual to develop others
  • Anticipates : Restaurant Problems

  • Anticipates and solves capacity problems, i.e., throughput, staffing, etc.
  • Anticipates communication breakdowns
  • Anticipates cash flow and management issues
  • Allocates : Resources

  • Allocates and delegates daily tasks
  • Allocates weekly personnel resources and staff
  • Allocates daily personnel resources
  • Store Manager Job Requirements

    Qualifications and Requirements :

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required.
  • Must be 18 years old
  • Must have a valid driver's license
  • Must be available to work weekends
  • This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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    Manager • Plainfield, IN, US

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