DC Assistant Supervisor - City Counter

City Counter Supervisor

Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service. Supervise the city counter staff and delegate the workload accordingly. Assist with all aspects of the job fulfill these duties in the absence of the supervisor.

Essential Job Functions

• Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.
• Communicate with the department trainer to ensure that new team members are properly trained.
• Responsible for warehouse security on Saturdays and scheduled holidays.
• Maintain a neat, clean, and organized appearance of the city counter.
• Maintain effective communication between the city counter staff, store, DC, and office personnel.
• Research and solve any customer questions, problems, and complaints.
• Responsible for scheduling workload, team member work schedules, and vacations.
• Responsible for team member evaluations being written and delivered in a timely manner.
• Ensure that a high degree of safety is maintained among counter staff and route drivers.
• Review overage / shortage and productivity reports to set and maintain company standards.
• Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle.
• Coordinate the efforts of all city counter staff to maximize efficiency.
• Maintain safety standards while operating and identify unsafe practices and situations.
• All other duties as assigned.

Skills / Education / Experience

Required :

Desired :

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package :

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call 417-862-2674, ext. 68901.