Learning & Development / Training Coordinator

The L&D Learner Experience team ensures the successful delivery of learning programs / events by providing outstanding client service and teaming effectively across various functional groups. Supports the planning, logistics, delivery, registration, learning management system updates, reporting and may include instructor sourcing and live session operational support.

Job Overview

The Learning & Development / Training Coordinator role is responsible for managing the successful implementation of complex fly-and-stay learning events, designing and developing training programs, and facilitating engaging and informative training sessions.

Responsibilities

• Leveraging deep project management skills to manage the successful implementation of complex fly-and-stay learning events (conferences).
• Design, develop, and implement training programs and workshops that meet organizational needs and enhance employee skills.
• Conduct training needs assessments to identify skill gaps and recommend appropriate training solutions.
• Facilitate engaging and informative training sessions, both in-person and online, ensuring participants grasp key concepts.
• Oversee the administration of the LMS, including course uploads, user tracking, and reporting.
• Assess the effectiveness of training programs through feedback surveys, assessments, and performance metrics, making improvements as necessary.
• Work closely with department leaders and stakeholders to align training initiatives with business objectives and team-specific needs.
• Curate and maintain training materials, ensuring all resources are up-to-date and easily accessible for employees.
• Assist in managing the training budget by tracking expenses and ensuring cost-effective training solutions.
• Contribute to the development and execution of onboarding programs that introduce new hires to company culture and resources.
• Prepare regular training reports and analyze data to inform management about training efficacy and areas for improvement.
• Provide guidance and support to employees seeking further development opportunities, including career pathing and professional growth resources.
• Effectively prioritize, troubleshoot, and problem solve in real time, and escalate appropriately.
• Leverage presentation and communication skills to partner effectively with clients and other team members.
• Employ an array of digital skills to deliver higher value, lower cost, and a tech-enabled learner experience.

Requirements

Nice To Have Skills

Additional Details

Tential Solutions is an equal opportunities employer and welcomes applications from diverse candidates.

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