Package Receiving & Distribution (Wilmington)

Shipping & Receiving Receiving & Distribution

Under the supervision of Manager, perform duties in receiving or distribution as required at the Experimental Station or Chestnut Run Plaza. Performing the following duties while maintaining attention to quality, productivity standards all in a safe manner.

Responsibilities & Duties - Receiving

• Respond to customer requests for information and assistance regarding expected shipments (i.e. tracking, reassigning, hold for pickup, rush delivery)
• Interface with carriers and couriers on behalf of DuPont and customers
• Accept deliveries from USPS, Certified, Registered, FedEx, UPS, Express, Third Party Mail, Interoffice Mail, CDC Printouts, Bulk Mail, Checks, Magazines / Catalogs, Freight, etc.
• Scan packages / freight into tracking system immediately upon arrival
• Verify count / accuracy of packages and freight prior to accepting ownership i.e. signing carrier's manifest
• Check for damaged shipments upon arrival, note any damage on the shipping companies paperwork, make a copy of the paperwork and notify package or freight recipient of any noticeable damage and get approval acceptance
• Separate & process Priority, Accountable's and Overnights immediately for delivery
• Responsible for entering all packages / freight information, tracking numbers, quality entries, etc. into SC Logic Tracking System
• Conduct a visual scan of the dock / receiving area at the end of the day to audit for any undelivered packages
• Research all undeliverable packages due to mislabeling, incorrect address, no name, etc., contact sender, to help determine appropriate recipient
• Housekeeping, maintain inside and outside docks keeping them clean and organized

Responsibilities & Duties - Distribution