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Senior Manager of Implementation

Senior Manager of Implementation

VirtualVocationsCleveland, Ohio, United States
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A company is looking for a Senior Manager, Implementation and Services.

Key Responsibilities :

Lead and develop a team of Implementation Managers and Technical Account Managers

Oversee new customer onboarding projects, ensuring successful and timely launches

Manage technical design and implementation of customer solutions, including integrations and data feeds

Required Qualifications :

5+ years of experience in software implementation, professional services, or technical account management in a SaaS environment

2+ years of experience managing teams in customer onboarding or technical services

Experience with project management software such as Basecamp, Asana, or Jira

PMP certification or equivalent experience

Technical experience with integrations and API management

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Manager Implementation • Cleveland, Ohio, United States

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