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PCS

PCS

SentaraChesapeake, VA, United States
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City / State

Chesapeake, VA

Work Shift

First (Days)

Overview :

Sentara Medical Group is seeking to hire an individual to join our team as a Patient Care Specialist

Position Location : SMG Foot & Ankle Specialists, Chesapeake, VA

Position Status : Full-time, Days

Standard Working Hours : Monday - Friday, 8 : 00am - 4 : 30pm

Overview

Provides non-clinical support within the clinic / practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.

Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes / minutes / files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling / routing of incoming requests and difficult problems.

Education

  • High School Diploma or Equivalent

Experience

  • Three (3) years' Clerical, Customer Service experience required.
  • One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required. Experience with Electronic Medical Record systems preferred.
  • An Associate's level degree in lieu of the required experience will be considered.
  • Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

    Keywords : Healthcare, Medical Secretary, Administrative Assistant, Front Desk Reception, Patient Care Specialist

    Benefits : Caring For Your Family and Your Career

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k / 403B with Employer Match
  • Tuition Assistance - $5,250 / year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down - $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
  • Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

    In support of our mission "to improve health every day," this is a tobacco-free environment.

    For positions that are available as remote work, Sentara Health employs associates in the following states :

    Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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    Pcs • Chesapeake, VA, United States

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